Living here was not that bad with the old management but the worse part was moving out. I gave the apartment over a 3 month noticed that we would be moving out. When the day finally came to move out everything was good and I came back later to pay my final bill since they said the carpet needed to be clean( which it was clean but just a little over $100 so just paid).
A month later I get a call from Jamie from Greystar who told me I owed them over $1,000 since I didn't give them a notice in time. Explained to her that I did give them a notice and I had proof since I got my final bill with my notice I gave them. She was very rude and told me I was lying and I had to pay this amount. She told me it is my job to prove I gave them notice. I sent the notice to her but don't see how corporate can't speak with the leasing office.
I thought it was over and then a week later she calls me to tell me I owe the exact amount I paid on my final payment. Told Jamie that I have already paid this amount and I don't owe anything. She called me a liar again and said that she would send my stuff for collections if I do not pay. I went to the leasing office and they showed me that I have paid everything in full but this lady will not stop bothering me.
I went back to 7421 to talk to the manager there but it was no better. She told me I has to show them I paid. Pulled my phone out and showed her the exact check number and amount that they had. She then said I would need to give her a copy of the check, when I asked her if they keep a copy she told me yea for only 90 day, I told her well great since I just gave it to y'all a month ago, her story changed. She told me if I couldn't give her a copy then it would go collection and I would need to fight them.
First I do not recommend anyone to move here but if you do keep all your records and get ready to pay more then you should. I never missed a payment or caused problems for them to treat me like this.