Best fried chicken-hands down! The negative reviews on here might be due to an off day or something. Seriously, this chicken is addicting!!! I find myself thinking about and craving big mama's chicken from time to time. I wish they'd open up these little stands everywhere! There is something in the seasoning that just has me hooked like hooked on phonics. Deeeeelicious. Prices are great! I have had the liver and also the fried chicken baskets. ALWAYS order extra seasoning!! I wish there was one in Far North Dallas and also in Denton. I need to find out what they put in that seasoning!
You want good food...this is the place. It is consistant. Every dish taste like it should.....time after time. There are no surprises. I personally love their egg drop soup. I have it every time I go. The service is excellent....they treat you as they would their own family. If you've had a hard day at work this is the place to unwind. The atmoshere is relaxing to the utmost and.... you don't have to dress up. They keep your tea glass filled and they aren't agravating in doing so. If you like oriental food....don't pass this place up. You'll be a return customer as I am.
Customer Service! The chicken is very good, but why is there always one person who gives the business a bad image, because they lack the customer service needed when dealing with people? They have a person who takes phone orders in a very rude manner and that speaks very rudely to their walk-in customers. Please provide training at that location because that person has to realize that they work for a company that is selling a delicious product for profit and stop acting like Henderson is just doing everyone a favor.