I was in the market for a used car. I had looked everywhere!!! My wife actually found a vehicle @ this dealership as I was very tired of looking. I had been looking to replace by 2005 Saturn Vue due to it being totaled in an accident. I actually emailed to inquire about a 20...more05 Chevy Equinox that was very nicely priced and looked great. I received an email back from Moe within minutes. I also received a call back from Paul and another email back from Mark. I was impressed. I was able to print out the car fax and let Paul know I would be in Saturday morning to check out the car. My father in law and I arrived around 9:30 and were greeted promptly by Moe. Paul was pulling the car right around. I had forgotten my wallet so my wife sent a text to Paul of my DL and insurance card. We then took the car to Firestone to have it checked out...a few minor problems...just regular maintenance issues that I can take care of. We talked about price and settled on a fair price and we were gone. Paul and the staff are even provided me with a brand new battery as the one in the car was kind of week. Great car though!!! I advised I would be back on Monday as they requested to get the new battery installed. Great Staff!!! I did not tell them but my father in law is looking to come back to get one of the Hyundai Sonatas that are in their warehouse...another plus as all of their cars are kept inside. You never know....I may be back for another one too....thanks so much Moe, Paul, and Mark for the great service and professionalism!!!! Keep up the great work!!!! A very satisfied customer...Kyleview less
I never knew it was this easy to shop, and Buy a Pre-Owned Car .
Both my experience in January purchasing my Odyssey and our experience purchasing my husband's Civic SI were very pleasant ones. Adam Rutledge was extremely helpful and accommodating when I got my van and so I wanted to return to your dealership when my husband needed a new ...morecar and have Adam assist us once again. We were very pleased with the whole test drive and purchasing procedure. Adam was outstanding and everyone else was very efficient getting us thru the paperwork. I have so far also had a very good experience with your service department. Thus I travel down to you for service all the way from Richardson even though there is a dealership 2 miles from my house. A funny anecdote to my husband picking up his new car: our 11 yr old grandson was in town and went with him. Henry took one look at it and said "Pop, you're too old to be driving this car but I want it when I get my driver's license. When he told his Dad about the car that evening he was told he would get his Dad's old car and HE wanted the Civic. I had hands free device for my cell phone installed in the van…Danny was very helpful as was Kevin, even coming to my house to help with a problem I was having with it. Unfortunately, I'm still having problems but I am on vacation for 6 wks and both Danny and Kevin have called and said they will resolve the issue when I return the end of September. view less
What do you do when you walk out to your car in the parking lot only to find a note on the winshield \"sorry I bumped your car\". Your on your way to a doctor appointment and the body damage is not bad, so you proceed to drive the car only to find out the wheel is bent and t...morehe steering wheel wants to turn to the left all by itself. You call your husband. Bad idea. All you get is a lecture about parking in a safer place. You need a place to tow your car, you look in the yellow pages! That is where I met Butch in the service department. He gave me more information about how the insurance claim thing works than I got from the insurance company. He also went the extra step and told me he would arrange a rent car upon my arrival. Even though the tow truck driver had mechanical problems and could not get my car off and their were no cars available at the rental car place, he helped me work this out. Any business that has employees such as this, is five star in my book. Now just be glad I am not rating the other parties insurance company. I did not look them up in the yellow pages, I called directory assistance! Thank you for your time. Edna Ealy view less