I shopped around for my cash-out refinance at several places that ranged from small, local companies to the largest in the industry. Texas Lending had the same (or better) rates than everyone else but the fees were thousands less! I found my loan officer to be very responsive. My only frustration was with the new government regulations that increased the number of hoops that must be jumped through and the excessive waiting times to both close and fund the loan. It took a full two weeks to get the loan funded from the time my loan was cleared to close by the underwriter.
This company exercised dependability and professionalism, from the time I first called them, until the time my loan was approved! They were able to give me more money than I expected to get for my loan. I traded in a ring that was passed down to me as part of my inheritance. Private Asset Loans was able to supply me with a quick and feasible customer service, which was great considering I was in a hurry. They were fair and reasonable with me, and I feel confident that I can pay the money back. Very transparent company to do business with.
Melody Pyman was excellent to work with. She was always available to answer any questions I had and was able to readily provide the information I needed. She responded quickly to messages and worked closely with myself and my realtor. Aspire lending worked diligently as a team to process my loan as quickly as possible to accommodate my timeline. Melody came highly reccomended and I will also reccomended her service to anyone asking.