As stated, it is my review.... The saying is first impression is the lasting impression. Being a new patient, the welcome mat was not laid out. Not that I wanted the red carpet treatment, but a more friendly atmosphere. The young man at the reception desk did not smile at all when I walked in and made eye contact with him, but he was kinda upbeat; the others in the office walked over me, not saying good afternoon or to ask if I had been helped. Maybe they were having a bad day....MAYBE. The conversation did not start flowing until I got ready to spend my money and that is when everyone started to talk. Now, as for the doctor, he was very kind, courteous, and professional....very informative about the health and care of my eyes.
I have been 100% pleased with the eye care given to me and my daughter by Dr. Don Derryberry. So much so, we drive over an hour for appointments. When you walk in, the area feels like an upscale living room with scraped wood floors and elaborate glass displays. However, the staff is down to earth and friendly and their selections range from cool and affordable to hip and trendy. Dr. Derryberry is obviously skilled in his field but what appeals to me is the passion he has for his clients. I have never left feeling I was rushed out of the office or that I have inconvenienced the staff when I've called needing extra contacts or to change out a lens. I highly recommend this place - 5 stars!!!
I stopped in looking for a pair of glasses. What I found was a very good selection of eyeware. Connie, the associate that helped me was professional. She informed me about package deals and very knowledgeable of the frames and frame styled a pair that I have received many compliments about. I will be a returning customer.