I was pleasantly surprised at our driver Juan Medina that drove us from Dallas to McAllen on July 15 from the I30 location. Que senor mas atento y cortez como ya casi no hay. Realmente un caballero. I have been riding another bus company and was so pleased at the courteous ticket agents, baggage handlers to our driver. Dispite horrific traffic delays that were not his fault he drove cautiously, kept us informed and stated positive the entire time. Congratulations and KUDOS to Tornado dor hiring such a gentelman and a true professional. I won't give the 5 star because only 1/4 of the charging stations under each seat worked. Also the audio on the movies was poor. �������������������� for Juan Medina the bilingual driver.
Los mismos have a wonderful service! The drivers are so nice and get along with the passengers as if they've known us forever. They make very few stops which makes the trip much more shorter compared to other bus lines. All my family travels on these buses we love it when the driver that has really curly hair gets placed on our bus he's awesome! We travel every year to Leon gto from Dallas tx all the time.
This past month I traveled to my hometown Monterrey and to be honest I was expecting anything but excellence, which this was the case the driver was such a professional, helping older people with luggage and making every passenger welcome Thank you, Mr. Reynaldo Gomez