These people have been very nice and understanding with my 87-year old mother and my(disabled and on Social Security)self. They have worked with us to help us improve our money-handling skills. Damion Robertson (sp?) is a very fair man.
I actually bank at the east Dallas location on Garland Road and it is the most service oriented bank you can find. They make you feel like family. SO glad I never switched before they took over from Citizens Bank.
This branch of Wachovia is always ready to answer questions and help in any way that they can. The people are friendly and knowledgeable. It is a pleasure to do business with them!