- Extra Phones:
Phone: (770) 675-3968
Primary Phone: (770) 675-3968
First off they kept my driver's license and didn't give it back so I went all afternoon without my drivers license and got stopped by the police then I came back to pick up the prescription which they did not call and tell me when it was ready. when I get up there one of the pharmacy workers pops a surprise on me and tells me that my insurance doesn't cover compound drugs which I knew was not true but the doctor told me that we will have to do a prior authorization but instead of her calling the doctors office like she was told to do so are going the extra mile to get it approved she did not she simply mix the Dragon front of me and told me I had to pay for it because it was already mixed which is totally unprofessional. so now I'm on the phone with the insurance company and they are telling me that they would cover the drug but for whatever reason she cannot get it approved through her system so I'm back and forth to her for a week trying to get my money back finally she got it approved and I got a refund but I told the owner that she needs to do better next time and the doctors office told me not to go to them anymore but they don't have to worry about that because I will never go to them again. I would rather drive one or two cities over to a more experienced specialty drugstore. David is nice but he came into the picture after the fact.
Was told to pick up prescription. It was not ready; told they had forgotten to order it. Come back next day. Got home with prescription only to find out they had only given me 2/3 of required amt. of medicine. Called them. They said they would deliver to my house the next day; they never called nor came. Not a happy customer and won't be returning.
The family is really nice and it's rare to visit a drug store the remembers you by name. They have the front of the store set up for some really cute gift shopping, a kids area w/ toys & tv and a comfy sitting area for you while you wait for your prescriptions. I recommend giving them a try for your next scrip and you will want to visit them again.