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American Comfort Experts

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Business Details

7

years

in Business

Your Comfort is Our Business
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

General Info:
For AC & Heating repairs in Cypress, TX, American Comforts Experts is your licensed and bonded solution. We offer 24 Hour AC service and repair, in Cypress, Katy, Sugar Land & Northwest Houston. We provide professional AC installation and furnace installation. We have professional, experienced AC installers and repair technicians. Whether you need AC repairs, installation or service, American Comfort Experts can assist you. Energy Star qualified heating and cooling equipment, Frigidaire Ruud, Tax credit qualifie rebates, Air Cleaning Purifying equipment, furnaces, heat pumps, central air, indoor coils, heating units, cooling units, retro-fit, thermostats, heating units, cooling units, retro-fit, air exchangers, comfort systems, install, service, cleaning, indoor air quality, environmental cleaner, energy saver, energy efficient, gas, temperature control, climate control, air filtration (asthma, allergy, filter, pollen, allergens), variable speed furnace, moisture control, digital thermostat, warranty, furnace cleaning, heaters, installation, high efficiency systems, HVAC, reliable, trouble-free HVAC, top rated. Free estimate on equipment replacement - No Holiday or weekend after hour charges - we service all brands - 30 years experience - we offer Premium Financing
Services/Products:
  • Furnace Repair
  • Duct Systems
  • Install Thermostats, Repair Thermostats
  • Air Pollution Control
Brands:
Carrier, Condensers, Dryer Duct Cleaning, Dryer Vent Cleaning, Ducts, Electric Heat Pumps, Electric Heaters, Emergency AC Repair, Emergency AC Service, Emergency Heater Repair, Emergency Heater Service, Patriot
Payment method:
check, debit, all major credit cards, financing available
Location:
We service Houston metropolitan area including Katy, Richmond, Fulshear, Brookshire, Sealy
Neighborhood:
Cypress
Categories:
Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Quality-Indoor, Air Conditioning Contractors & Systems
Other Information:

Services: Furnace Repair, Duct Systems, Install Thermostats, Repair Thermostats, Air Pollution Control

Free Estimates: Yes

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Reviews

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08/18/2012

Overall
The guy below me wrote about f...

The guy below me wrote about fifteen reviews all on the same day, I think he owns an a/c business so I wanted to review ACE. Let me tell you, the a/c went out on a Sunday night, of course, I called a company and their tech showed up at 10:00 p.m. and told me the unit needed replaced. He got it running though it didn't last. I called ACE on Monday and Nick showed up on time about 1/2 hour later. He told me the unit didn't need replaced and fixed it, permanently. He also showed me a 4" filter that was sealed into the unit upstairs by whoever installed it. I never knew it was up there, 8 years, I didn't know it was up there. Nick was courteous and professional, he put booties on his shoes when he came inside my house and put down a blanket to protect the carpet when he went upstaris. I would highly recommend this company.

04/26/2012

Provided by Citysearch - 
Overall
A reasonable company who will make it right

Disregard the previous pre-emptive review. I had a large job done by them and although there were some issues and mis-communications along the way, American Comfort Experts did what it takes to make it right. The owner (Doug Smith) is a reasonable guy, and after a lengthy conversation we came to a fair agreement. The job is done, and I would not hesitate to recommend American Comfort Experts to anyone! Thank you American Comfort Experts!

01/30/2012

Provided by Citysearch - 
Overall
ACE IS GREAT!

My heater stopped working during the cold fronts. After getting two other estimates that seemed pretty high decided to call American Comfort Experts and they sent out a technician, where they just charged a flat rate. He took a look around and fixed the problem in less than an hour. I really felt comfortable with him and I got the feeling he cared more about my problem than he did my money. I felt like the other guys were making the problem bigger than it was just to get more money out of me. I am very impressed and I've already sent three other people their way. GREAT COMPANY ALL AROUND!

12/10/2011

Overall
So I got a wild hair and decid...

So I got a wild hair and decided to change the thermostat on our home. Well I didn't shut the power switch to my furnace and after two hours of trying to change the thermostat to the new one and then back to the old one we determined that I broke something. So after my hubby being pissed and of course it was after hours I called one repair person he told me he could not get to me until two days later, JMoore would come late next day and then I stumbled on American Comfort Experts, I filled out the form online and within an hour I had a call back. David showed up about 10:30 pm that night and stayed until he fixed the blown fuse in the furnace and he was kind enough to change the thermostat the right way for us. The pricing was AWESOME as they have a fixed flat rate and I was more the happy with writing the check. So Thanks to ACE, not only did I not have to sleep on the couch w/ no heat he saved me from several hours of listening to my hubby complain that I should have listened to him in the first place and turned the power off.

Thanks David, you guys ROCK!

09/13/2011

Overall
We struggled for years to keep...

We struggled for years to keep our house cool from July through September, so we finally decided to bite the bullet and get new air conditioners. I spoke with several companies and decided on American Comfort Experts, not because of price but because we were so impressed with the guarantee and all that they offered for service and maintenance. They started the work the day they said they would and finished when they said. They were clean, timely, respectful and genuinely interested in making us happy. They did just that. We can keep our house on 70 degrees in 100 degree weather and it keeps up no problem. And even better, because we have 3 units our hot summer electric bills would be $900 to $1100 dollars just to keep our house at 78 - 80 degrees, I highest bill this (very hot) summer has been $435!!!! We could not be happier.



We seriously have recommended Doug and American Comfort Experts to everyone we know! You get unbelievable personalized service and they keep their word! Today, that is something that is very rare!

05/11/2011

Overall
Very good about coming out, ca...

Very good about coming out, carefully examining the problems, and getting the job done! Nick was insightful and very helpful about explaining the options. New furnace was installed quickly, carefully, and well. I would not hesitate to call them again.

05/02/2011

Overall
we had a very positive experie...

we had a very positive experience working with Nick Shelly and ACE. Nick showed me how I could save money by not replacing our furnace, just our AC. I asked him what he would do int my situation and I feel he was honest and stright forward with me. I would feel very comfortabel recomending Nick and ACE to freinds and nieghbors. I think they used good equipment and the workmen were neat and professional. They stayed and completed to job done to my complete satifaction. I feel for sure that ACE will be there when I need then.

Joe

04/28/2011

Overall
I had called ACE Saturday nigh...

I had called ACE Saturday night at 9:30pm on a Holiday weekend (Easter) after returning back in town. The AC had gone out and was not cooling. I recieved a call back within 3 minutes and Brad came out and was here in less than 15-minutes. He got right to work, had the AC up and running very quickly and the cost was minimal. I was impressed with there curtesy, promptness and overall care for our problem.... This is a Five Star company!!!!

03/11/2011

Overall
ACE

American Comfort Experts (ACE) recently replaced our AC/heat & all duct work. We obtained several bids from competitors and selected ACE not only because of price but maily because of the time Doug spent talking us through what would be involved with this major expenditure. Just as he commited to, they were on time, considerate of our home by cleaning up after the job and explained everything before leaving. As is often the case, the real test of service comes after the sale. We had a minor adjustment issue that needed addressing and they did so promptly and with the same consideratin of our time as prior to the sale. I would definitely recommend them for ac/heat work and will most certainly be using them for regular service in the future.

Send to Phone
American Comfort Experts

19518 Cypress Church RdCypressTX 77433

(281) 256-3433

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