08/02/2010Provided by Citysearch -
The swim Instructor was good. My child liked him (Jason). But, the adminstrative staff is very, very young, and therfor does not handle clients well during a problem. Recently, a child threw up in the pool. They only offered a half credit to parents who's childs' class was interupted. My problem was that I sent an email to complain, and then one of the owners called me back and just argued with me. Finally, he thretend to cancel my son's classes, which he actually did. Now I have a very unhappy son, and have a dispute with my credit card comapny over the charges. Even though my child liked his instructor, the lessons don't teach much as there is 4 pupils per instructor during the 30 minute class. My advise is to stick with the city pools and get instruction there.