08/29/2011Provided by Citysearch -
If there was a ZERO rating, i'd give it zero stars.
I called in to this auto center and this guy name JOE was rude, NOT friendly at all. I'm totally new to this car thing- trying to get my emergency brakes looked at and asked for an estimate - i didn't realize you could just have it looked at first, but why waste time driving back and forth with your E lights on? so anyway, i called and he sounded totally condescending.
i hung up on him and called the sears auto on eastridge - omg ANTHONY was totally nice to me! and welcoming, and encouraging, I was really shy about this whole thing at first. But he made me think it'll be worth the drive there, even if Cupertino is a lot closer. i can't wait to try out the eastridge auto center!