My wife and have purchased three different cars for ourselves plus two other cars for family. The crew at Koons of Culpeper were really helpful in the process each time. When we first started we were looking to purchase a car for cash. Our credit was embarrassing to say the least. They asked us if we wanted to try financing but WE refused due to our credit situation. Tyler the GM of the store was very nice assisting on a cash car that he has just taken on trade. A 1999 Jeep GR Cherokee. A few months later we needed another car to replace the one my wife was driving. Tyler again asked us let him try and get us financing. After some discussion we decided to let him try, even though we thought this would be a waste of all of our time. Not only did he get us approved, but with no money down. My wife drove home in a 2013 Ford Fusion. We were also able to get a warranty and GAP insurance. Since then we have been able to buy her sister a car for her and her family. When we were buying that car for my sister-in-law, my wife saw a Jeep Wrangler. Her dream vehicle. Well guess what, Tyler and Richard were able to get her approved and she now owns the vehicle of her dreams. The team at Koons of Culpeper are like no other. Thank you to all of the staff for the great service and helping us. Sincerely The Andrews Family
Even though I didn't have much work for them, the service department provided me with a quick, professional and friendly experience. I had them do an oil change, four-wheel alignment and tire rotation. Everything went super smooth. Josette was my service writer. I also spoke with a sales person while I was waiting. They were very knowledgeable and friendly without being pushy. I got such a good vibe off of everyone there that I am actually looking forward to my next visit. Usually I dread visits to a dealership service department, so that's saying something. This is really an exceptional dealer with just the right staff. I hope you get a chance to meet them.
I just bought a car from Koons of Culpeper and it was the best car buying experience I have ever had. The dealership was on point with ever aspect of my experience. My sales person was Chapin, he was very knowledgeable about the cars at the store and helped me find the perfect car for me. Thank you so much Koons, I Love my new Maxima.