Wow. I'm so surprised by the previous review. I found just the opposite. The staff went way out of their way to help me since I haven't cross stitched in many years. Helping me with patterns, fabric and even with converting the pattern to a particular size fabric. I took my first class there last month and again very accommodating. Making room for a last minute addition since I was late signing up and called just a few minutes before class started. Super nice people. They have such a huge collection of patterns and cross stitch fabric. Best store I have ever been to for these specialities items and customer service and I have lived and traveled all over the country visiting these types of shops.
890 Cog CirCrystal Lake, IL 60014
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