I was sorry to read the previous review. Unfortunately, I have been to a couple of 'upscale' - 'pricey' salons in the local area throughout my lifetime and I have to say that most of the time I've been treated rudely. Perhaps it comes from the type of employees that are chosen to make the first impression. I was recommended to State of Mind by a close friend and have had good experiences overall. There have been a couple of times when I left feeling as though the person at the front desk could've done a much better job of representing the Salon. However, I think this happens everywhere, unfortunately. As for Patti, my first experience was with Jackie and Patti. They both took over three hours to listen to my concerns, analyze my hair issues and present a plan by which to correct the extreme damage and at the same time helped me to feel great when I was finished. I enjoy the tranquility of the spa services offered and recommend this Salon to all of my friends!
i have been going to panache for a few years now. i get my hair cut and highlighted. it seems that there are quite a few girls there that have hair like mine and understand what needs to be done to achieve the perfect blonde i am always looking for. They recently became an aveda salon which I love since I am into natural products. The condition of my hair is always made a priority (i have had my hair fried before so i am always worried about that). I have 2 different girls i have been to there. Traci and Ashley. Each one seems to care about me and really wants to spend time making sure to make my hair perfect. Last time I was in I received a free neck massage at the begining of my appointment. I guess this is a new thing with the aveda products. wow, did that relax me and was a great way to start my day! I highly reccomend Panache and am one happy girl when I leave there!
i have never enjoyed the "salon experience", my idea of a great haircut might be a flo-be but after some pressure from family i started going to this salon and have not had a bad experience yet. i have recommended my stylist to friends and family and they also have been very happy. the girls at the desk are always very nice, and polite on the phone, but no they don't walk me to my car and grovel at my feet, but i don't really need that either.