Upper Cumberland Veterinary Clinic
4635 Highway 127 N, Crossville, TN 38571
Specialties: Farm Animals, Ranch Animals, Pocket Pets, Small Animals, Livestock, Large Animals
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NEVER, NEVER, NEVER!!! This place is dangerous and RUDE!!! Worth the drive and extra money to go elsewhere- if you love your pets, please do not use this "veterinary"...at least that's what they claim to be- SCARY- both my dog Cleo and horse Terra lost their lives due to their neglect!
I was unable to reach my regular vet so I contacted them after my dog was attacked by a coyote and needed fast medical attention. I paid in full for everything and it was more than most people make in a regular work week. Since no complications I took my dog to our regular vet for staple/stitch, and drain tube removal. The vet at Upper Cumberland called me to tell me how hateful I was to not let her continue the care for my animal and insulted my vet. She was so very rude and the way she did the stitches, my dog now has a large piece of skin that sticks out an over an inch away from her body and in order to have it smoothed back out we will have to have an additional surgery. And they had the dosage wrong on her paid meds and had i not had them double check it i would have given my 8 pound dog double what she would have needed. Completely unsatisfied and will never take any of my animals there again.
I adopted a dog from the local animal shelter and in the adoption fee was a spay/neuter so my father and I scheduled the spay/neuter for January 2. My father took her for her spay (her name is Ila) and AFTER they had already performed the surgery they called him to inform him that she was not only pregnant but was almost full term! They KILLED a litter of puppies AND put my dog's life in danger instead of picking up the phone and calling us to let us make a decision. They claim it was their "protocol" and that the shelter wouldn't pay for diagnostic tests, but if they had called US the OWNERS of the dog we would NEVER have gone through with the spay. It could have waited a few months especially since there wasn't a chance she could get pregnant again at our home. On top of MURDERING our puppies they then proceeded to charge us for a rabies shot and worm medicine! But not any pain medicine for Ila. I will NEVER take any animal back there and I am going to spread the word about their IMMORAL and MURDEROUS protocol!