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Winn Dixie

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Business Details


Regular Hours

General Info:
Winn-Dixie Stores, established in 1925, is a food retail company that operates more than 200 stores throughout the United States. The company s stores offer a range of products that includes grocery supplies, dairy items and food products. It operates meat, seafood and deli departments. Its bakery specializes in cakes, pies, cookies and desserts. The company s stores also operate a floral division that offers flower and accessory arrangements for parties and special occasions. In addition, it provides a variety of baby care products, such as diapers, lotions, soaps and ointments. Winn-Dixie Stores additional products include coupons and gift cards. The company operates a pharmacy that provides prescription refills and consultation services. It also conducts fundraising activities and supports nonprofit organizations. Winn-Dixie Stores employs over 55,000 associates and maintains a presence in Crestview, Fla.
Extra Phones:

Phone: (850) 689-1556

TollFree: (800) 275-8777

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Payment method:
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Winn-Dixie Pharmacy

Grocery Stores, Pharmacies, Supermarkets & Super Stores
Other Information:

Bike Parking: No

Price Range : Average

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Provided by Citysearch - 
Great Customer Service

This Winn-Dixie location has great customer service. The workers here are friendly, but I had to give them a 4 star due to the overpricing. For example, the price of 184 ct Huggies wipes refill here is $9.39 whereas Walmart a few miles down the road is $5.88 and Publix is $6.99. Another drawback is, Winn-Dixie does not take competitor coupons; so I only set foot into this store for a few meat products maybe 4-5 times in the last 6 months.


Love the people

Over the years, my wife and I have gotten to know many of the employees, department managers, and several of the store managers. While there tends to be a high turn-over of employees, the regulars that we see daily really go out of their way to offer true customer assistance.

The pharmacy is the most professional, customer oriented pharmacy I have ever used. Melissa, Stephanie, Brook, and Debbie know almost every customer by name, and if a perscription is ready, they already have it pulled by the time we get to the counter. Whenever a new perscription is added, Melissa or Stephanie makes it a point to discuss doctor's instructions and possible side effects or drug interractions. In a few rare cases, they have held off filling a perscription until they could talk with the doctor, and at times this has resulted in a perscription change. They have also gone out of their way to assist with insurance interface. This is real professionalism, and caring about your customers. This really keeps customers coming back.

The rest of the store including cashiers, deli, dairy, fish, and meat are all truly customer oriented, and have all always given us excellent service.

I have, on occaision, heard some members of management being rather gruff with various employees. While I have not heard complaints from any of the current employees, I have often in the past heard that certain members of management are difficult to deal with, that people can't get the hours they need to make ends meet, etc. I have certainly developed the impression that Winn-Dixie is your typical "quarterly profit is everything" and "people are just a commodity to be used" corporation. I get the impression that the corporation could care less about people, at least below the board of directors level. That seems to be why store management is under such pressure, and as a result, puts the employees under a lot of pressure.

I have given four stars for the following reasons:

1. The pharmacy is really outstanding.

2. The store has hired some really quality people, and this is a good reflection on management's hiring.

3. I have held off one star because there just seems to be a tension among employees that their head is always on the chopping block.

Recommendation: If the store could be made a place that the employees consider caring and fair with them, even more of them would be truly customer oriented with a genuine smile, not a harshly demanded smile. Believe me, customers do notice the difference.

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Winn Dixie

1326 N Ferdon BlvdCrestviewFL 32536

(850) 689-1551

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Winn Dixie

1326 N Ferdon BlvdCrestviewFL 32536

(850) 689-1551

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