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(253) 234-5928Visit WebsiteMap & Directions27045 174th Pl SECovington, WA 98042Write a Review

More Info

General Info
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Services/Products
Advanced Care Services Allergy & Itchy Skin Relief Diabetes Treatment (Canine & Feline) Diagnostics Diet & Nutrition Disease Treatment Flea & Tick Control General Care Heartworm Disease Treatment (Canine & Feline) Internal medicine Medications/Prescriptions Parasite Control Pet Wellness Exams Physical Examinations Preventive Care Primary Care Puppy & Kitten Wellness Senior Pet Wellness Spay & Neuter Vaccines & Vaccinations Weight Loss Programs
Brands
Avians, Cats, Dogs, Exotics, Pocket Pets, Rabbits, Reptiles
Payment method
all major credit cards, debit, master card
Associations
American Animal Hospital Association (AAHA)
Categories
Provided by

Reviews

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CJ
Cheryl J.

04/14/2017

Overall
Expertise
Professionalism

My husband and I have nothing but positive things to say about this clinic and staff. They're all very caring & professional. We took our guinea pig, Spudly Spot, to Dr. Walls and Dr. Brazeau. We always got a follow-up calls which we greatly appreciated. When our dear piggie had two dental surgeries, the veterinarians explained everything to us and treated Spudly with kindness and caring. Sadly, our beloved pet died last summer, even after the heroic efforts the doctors made to save him. We now have a new pet, an Akita/German Shepherd dog named Teddy Bear. We look forward to having Dr. Walls take care of Teddy. This is a top-calibre clinic, and we are glad we discovered it for our pets.

Sincerely,
John & Cheryl Jackson

Overall

Even though I went at the worst of times for my pet and I the staff was more than professional and helpful in my time of need. From the moment I walked in the door I felt more at ease with my choice of picking them. I came in to get my bearded dragon euthanized a painful and sad experience for anyone having to choose to put their pets down but, the staff at VCA went above and beyond the call to make the process as painless as possible. It’s the little things that really show a places true nature thankfully at VCA all the little things they did for me made the process enormously better. I would highly recommend VCA Covington Animal Hospital to anyone looking for a place that truly cares about you and your animal’s well-being.

sccarlson1

07/02/2008

Overall
Bad business practice

If you have LOTS of money and you don't mind spending it, this is the place to go. You have so many other vet clinics in this area that don't charge these kinds of prices and have excellent veterinarians. Let me give you an example of their pricing. I have a 21 pound dog. I have paid anywhere from $10 dollars to $15 for a nail trim. Covington Vet charges $22.50 plus an additional 4.75 disposal fee...your Grand Total: $27.25 for a nail trim. It's just unbelievable the prices this clinic charges...and what's with the disposal fee? I also had a receptionist who had an attitude problem. My first and last visit I wasn't greeted for 10 minutes upon walking in the door. I watched as a family came out of one of the exam rooms weeping. They went to pay for services and the receptionist taking the money said not one word to these people who possibly got some bad news or lost a pet. The gal did their transaction and didn't as much as say goodbye or offer any words on comfort. I was disgusted. Then, I was called back and when the vet tech came into the room I told her about what I saw. She quietly said they have a problem that isn't being addressed. She also asked out loud why my dog wasn't weighed when it came in. I told her I was completely ignored until they brought me to the room.



I also have a neighbor who no longer uses this vet office because she believed they were putting her dog through test after test after test as the total amount of money for services grew her dog still had no diagnosis.



I have never in all my years of owning dogs been so disappointed at a vet office like I was here. The level of customer service is sub-par and they are losing business because of it. Secondly, their pricing is criminal at the very least.



Dr. Walls may be a good vet, but he's a shrewd business man who is making a ton of money off of the vulnerable pet owner.

Details

Phone: (253) 234-5928

Address: 27045 174th Pl SE, Covington, WA 98042

Website: https://vcahospitals.com/covington

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