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General Info
AutoZone Se 272nd Street in Covington, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, WA or call us at (253) 630-4853.
Email
Extra Phones

TollFree: (800) 288-6966

Brands
ACDelco, Bosch, Chevron, Duralast, Edelbrock, FRAM, Havoline, K&N Performance, Penzoil, Valvoline
Payment method
paypal, amex, discover, master card, visa, debit, all major credit cards
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Reviews

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CG
CHEVY GUY

10/30/2012

Provided by DexKnows
Overall
NOT SURE IF I WILL RETURN

NOT SURE WERE TO START. I HAD BOUGHT SOME INTAKE GASKETS THAT HAD LEAKED A WEEK LATER AFTER INSTALLED. I WENT BACK TO THE STORE WERE DALE HELPED ME OUT. THE GASKETS WERE OUT OF STOCK AND HE HAD TO ORDER THEM IN AND ONCE THEY WERE IN ALL I HAD TO DO WAS SWAP THEM OUT. THAT WAS NOT A PROBLEM CONSIDERING I WAS NOT GOING TO WORK ON THE TRUCK THAT DAY ANY WAY. LATER THAT EVENING DALE CALLED TO LET ME KNOW THE GASKETS WERE IN WHICH WAS APPRECIATED THAT HE FOLLOWED UP. THE NEXT MORNING I WENT IN TO SWAP OUT MY GASKETS AND TO BUY MORE ANTIFREEZE, AT THE REGISTER I TOLD THE GUY I HAD SOME GASKETS THAT WERE ORDERED IN THAT NEEDED TO BE SWAPPED OUT. I DID NOT GET HIS NAME THE RECEIPT JUST SAYS IT WAS AT REG02 CSR#46. HE PROCEEDED TO HOUND ME ON WHY THE GASKETS DID NOT SEAL TELLING ME I DID NOT INSTALL THEM PROPERLY. I WILL ADMIT I DID SAY THIS WAS NOT MY FIRST TIME INSTALLING GASKETS FIGURED HE WAS GIVING A CUSTOMER ATTITUDE I WASN'T GOING TO TAKE IT SO WHY NOT DISH IT BACK A LITTLE BIT. I THEN ASKED HIM WHAT I SHOULD USE HE THEN LOOKED AT ME AND SAID I DON'T KNOW WITH A DISGUSTING ATTITUDE . THIS IS WHAT MADE ME REALLY UPSET THE FACT THAT HE TOLD I WAS DOING IT WRONG AND THEN NOT TELL ME HOW I WAS DOING IT WRONG. I WORK FOR A GREAT COMPANY THAT ALWAYS STRIVES FOR GREAT CUSTOMER SERVICE AND WOULD NEVER IMAGING ARGUING WITH A CUSTOMER BUT JUST TO TAKE CARE OF THAT CUSTOMER. I REALLY DO APPRECIATE THE HELP DALE GAVE ME THE DAY BEFORE AND AM REALLY FRUSTRATED THAT THE GUY RUINED MY MORNING THE NEXT DAY.

Details

Phone: (253) 630-4853

Address: 16783 SE 272nd St, Covington, WA 98042

Website: https://www.autozone.com/locations/wa/covington/16783-se-272nd-st.html

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