I am the owner of Atlantis Pool and Spa. We have 27 years of experience. We did do a service call on Jan 15, 2014 for Miss Tiffany Mitchell at 13546 King Philip Ct on Padre Island and charged the normal service call charge. She seemed to have no problem with the service call charge.. She asked us to evaluate her spa. We did find that the shell of the spa had cracks all over it. The spas drain covers we not VGB compliant and could not be upgraded. This is a congressional act called VGB 2008 concerning drains in pools and spas. Additionally it was recently enacted as Texas Law by the Texas legislature that spa and pool drains be VGB compliant when a house is sold in Texas. Drains that are not compliant could hold a person underwater. Three grown men can not pull a person off a pool or spa drain with an improper cover. They can be extremely dangerous. Considering the age of the spa, the cracks, the danger of not being VGB compliant and air button problems we recommended the spa be replaced or removed immediately. I absolutely do believe we made did the right decision. Miss Mitchell has never contacted us since the service call and we welcome her to contact us.
Tropical pools built my pool 6 years ago. They have been doing monthly service ever since then. I have sinced moved to Nevada and have been there for about 2 years. They have still been taking care of my pool. I was very satisfied with my pool construction and have been even more satisfied with the monthly service I have recieved. They are good people and I would like to say the Mr. Eloy is on the most honest dependable people I have had the pleasure working with. I have since sold my house and I am happy Eloy was there to help me. The key sale of my house was the pool. It gave it that lasting impression. That what the new owners have told me. Thank You! Eloy
Artisan pools is the only pool company to use in CC. They built us our dream backyard (pool/hot tub/outdoor kitchen/deck) and continue to service our pool weekly. They respond very quickly to any minor issues we've had and even have a really nice store on Airline. We are life long CC residents and have had two other pools built by other local "expert" builders in the past which were no where near Artisan's quality.