there's never ever fewer than 20 bikes awaiting repairs and maybe the same number of UTVs waiting for service. 2 bikes? not so. ever. Honda, Suzuki and Polaris being some of the more popular brands and Irv Thomas being the only FACTORY AUTHORIZED service center for those brands it explains why this agent is so busy all the time. they will be honest and tell you up front that there is a long wait for service but everyone feels they are entitled to be put at the front of the line. if Irv Thomas Honda Suzuki ever does close buyers of these great brands will be forced to go all the way to Victoria or San Antonio for warranty service or oem parts and supplies. sure, there's always the internet but that pays no taxes in your community, provides no jobs in your city and presents problems for returns or defective products. only other business people understand the big picture. the techs at Irv Thomas Honda Suzuki are very knowledgeable and experienced way beyond what some other "certified" technicians are and are backed by the Manufacturer technical support network. so why not 5 stars? well nobody's perfect.
The guy that helped us here, Sam, was EXTREMELY helpful! He had a lot of experience riding and he was really nice. He put me on two different bikes…
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The guy that helped us here, Sam, was EXTREMELY helpful! He had a lot of experience riding and he was really nice. He put me on two different bikes to let me see how they felt and he gave me a few tips! We unknowingly walked up right at closing time and he still helped us! We were there for 45 minutes after closing and he never once seemed like he wanted to get rid of us or anything! He was nothing but helpful!!