I was extremely dissatisfied with my experience here. I took my 2 young male cats to be neutered here and when making the appointment I specifically told the lady at the counter that I only wanted the neutering done and the rabies vaccine. She told me it would be approximately $45 per cat for those services to be done. Well when I went to pick up my cats the lady at the counter (same one as before) told me my total would be $159. When I asked why it was so high she informed me that they gave my cats all of the vaccinations they had to offer. I told her that I only asked for the neuter and rabies when I set the appointment. She did not offer to come up with some type of solution to the issue whatsoever. The only thing she could say was "well it looks like someone modified the account".
I will never visit this institution ever again and I hope other people don't take their animals here to get ripped off as well. All they want is your money.