We went on vacation for a week and left our 2 family dogs here. When we first visited Barkaritaville, the staff was friendly and polite... we walked thru the spaces and everything seems fine!!! BIG MISTAKE! These people are FAKES! We drop them off, and I even called- mid week to check on them... I was told that everything was fine!!!
When we pick up our pets, the attitude was get your Sh*t and leave!!! Our pets were not given the toys we provided (all toys came back brand new... I know my dogs and those were disposable toys!) and to top this off one of them came home with two scratches on the side of his left eye! Once I noticed this, I call them and asked what happened??? I was put on hold more than a few times (time to get their story straight), and then I was told that my dog was aggressive and that those were old wounds!!! WTH??? Horrible service... If you care about your pets, please DO NOT LEAVE THEM HERE!!!!