Ashley FurnitureAdd to mybook
- General Info:
- Looking for bedroom furniture, children's furniture, or other home furnishings? Visit the Ashley Furniture HomeStore in Corpus Christi and find out why we're the number 1 name in home furniture.
- Payment method:
- master card, visa, amex, discover
- South Side, Central City
Ashley Furniture Home Store
- Furniture Stores, Mattresses
They are horrible! I have been trying to get a pair of leather recliners for the last two months and they can't get it right. Then when I went to the store for a refund, they claim to not have a restroom for my 4 year old to use. They offer me another recliner since the one I wanted has since been discontinued, but want to charge me extra and for the shipping even though I have already paid it. Paperwork lost, phone ... view moreLike this review?Yes  (1)|Flag Abuse
Ok, first, do not shop at Ashley Furniture. The ineptitude of the staff, from the manager down, is mind blowing. We ordered two leather recliners in February. The salesperson stated that they were being discontinued but that ordering them was no problem. A month later, our chair were delivered, except that they were upholstery instead of leather. It seems that the salesperson did this to several people, tell them tha... view moreLike this review?Yes|Flag Abuse
I had a great experience at the Ashley store and would always recommend it to my family and friends.Like this review?Yes|Flag Abuse
Hi Jason, Thank you very much for the wonderful review. I am very pleased that you had a great experience at the Ashley HomeStore, as it is our goal to deliver nothing but the best to all our customers. As a fellow business owner I can appreciate your review and sincerely thank you for taking time out of your busy day to post your experience with us. Thank you for your business and we look forward to serving you again at the Ashley HomeStore in Corpus Christi.
I ordered my furniture on August 22 and was assured that they had plenty in stock and it would be delivered in 3 weeks. We are now going on 5 weeks and I have been told our furniture has a load date of October 19 and that I may receive my furniture a week from that date. I was told to contact them again since that date could possibly change. The contract states that all backorder purchases might take 2 to 8 weeks to ... view moreLike this review?Yes|Flag Abuse
Hi Mary, we are very sorry to hear about your experience with Ashley Furniture HomeStore. Since these poor experiences occurred, Ashley Furniture HomeStore in Corpus Christi has been taken on by new ownership (on May 15, 2010) and we are dedicated to rebuilding a strong customer service department and drastically increasing customer satisfaction. We are also dedicated to improving the reputation of this location and ensuring that our customers are beyond satisfied anytime they do business with us. We hope that you will reconsider your decision and come visit us again. Please feel free to contact Ben in customer relations at 800-416-1124 and we would be happy to resolve any issues.