Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
My search for a new car started several weeks ago. After taking a firsthand look at several crossover vehicles and researching important factors like mileage and safety ratings, my wife and I decided to go with the Mazda CX-5 Touring. The next step was the daunting task of visiting dealerships and negotiating. Just the thought of visiting different dealerships turned us off since a visit to any showroom usually consists of high pressure sales and bait and switch tactics. So we decided to try a different approach and we used an online tool to requests quotes from several local Mazda dealerships. Robert Kesser from Lehman Mazda was the first person to contact me via phone and email. Throughout the process, Rob was by far the most responsive salesperson. He answered all of my questions in a very professional, patient and courteous manner. I never felt any pressure and he never played any games. In an industry full of overly aggressive salesman looking out only for their pockets, Robert's honest approach was absolutely refreshing. He was always more than willing to negotiate in our favor and kept pushing to drop our price. The more I interacted with him, the more I realized that he wasn't just another car salesman. All in all, we worked with about 6 or 7 dealers throughout South Florida and Lehman Mazda kept coming back with very competitive prices. But what really sold us was their top notch customer service. Keep in mind that when you're buying a new car, you're also "buying" into a new partnership. Having said that, we're very happy and incredibly satisfied that we bought from Lehman. I also need to thank Al Silva. In Rob's absence, he stepped in right away to answer all of my questions and address my concerns. Again, no games, no pressure, no confusing salesman speak. Al is a straight-up guy that is out to change the mindset at car dealerships. He's doing an amazing job. Lastly, thanks to Raul Rovira. The dealership was closed for the day and he stayed over one hour later to calmly review some of the features and cool gadgets of our new vehicle. That's the kind of service that made buying at Lehman Mazda the best car purchasing decision we ever made. If you're looking for a Mazda, save yourself the trouble and go straight to Lehman. Ask for Rob Kesser or Al Silva and I promise that you won't be disappointed! We absolutely love our CX5!
Service and product knowledge was really lacking, My car was under original Mercedes Benz basic warranty of 4 years or 50,000 miles, i have a 2008 c350 with 42000 miles. I went to the dealer because the rear right signal light and front light were out, first when i got there i was assisted by Fernando a sales adviser, first thing he told me when he checked the car was &quot; the lights you have are after market and as so are not covered under the warranty&quot; i said these lights come original with the p2 package , they are bi xenon lights so everything should be covered. He insisted saying no, and that he was going to double check with the technician. He told me that it was best to leave and come back the next day, mind that i had to leave work to do this and all this time a full day! to check if i was covered or not, unbelievable!!. He then calls me that same day at night around 7:20pm and tells me &quot; as i previously said , the warranty is not going to cover it, so he sent me an estimate for the repairs of $ 875.00 dollars! I told him Fernando this is ridiculous , you are charging me almost a thousand dollars to change some light bulbs that as a matter of fact should be covered under warranty. Well we went back and forth discussing it, and since he wasn't doing anything to help me, I told him OK never mind i cant pay 875.00 dollars right now for some light bulbs that cost 20 bucks a piece, you guys are ridiculous please let me just get my car and ill get a second opinion somewhere else, and to my biggest surprise when i went the next day to get the car, they charged me a &quot; cover fee &quot; of 117.00 dollars just for pretty much telling me the estimate, since no work at all was done to the car. and which by the way he never mentioned a word about cover charges or estimate charges. This is the second Mercedes I've owned , and i love the car, however this issue has greatly disappointed me , i expect nothing but the best from a company such as Mercedes, otherwise i would've bought a Toyota or a Kia. I will definitely post this review in the web and to all Mercedes Benz review web sites, so other people are aware of how they do business in the Coral Gables service center. LUIS GUTIERREZ WAS ABLE TO TURN THIS EXPERIENCE 360 DEGREES. VERY PROFESSIONAL GENTLEMAN, VERY THANKFUL TO HIM.
I moved from Queens N.Y. To Miami back in 2002. At the time I had a 1995 Honda Civic that was built for performance. I needed to have the axles replaced so I went to Rack And Axles which at the time I also wanted to convert my power steering rack to a manual one. They did all the work and it turned out great!! Like if the car came that way from the factory!! I was so impressed with their work and customer service provided that I continued to go to them whenever I needed any type of drive line, suspension or brake work done. They have always been very courteous and professional. Above all they have always been very considerate in treating my care with extreme care! Their rates are very reasonable especially for the high quality of work that is provided. In my most recent visit I brought my 2002 Civic to them because of some serious vibration that would occur when in higher engine loads at 30-40 mph and again around 80 mph. I checked my wheels and axles which did not show any signs of damage or wear so I was thinking that it may be something in the suspension. They were able to diagnose the problem to the axle which they built and installed a superior unit in comparison to the High Tier Discount Auto axle that was in the car. Needless to say the vibration was eliminated up to speeds I rather not say in a public forum! Now, I love my Honda and will not let just anyone work on my car, however I have become a lifetime loyal customer to Rack And Axles because of their professionalism, respect for my property and work performed these past 10 years+! I have recommended all of my friends and family who have all thanked my for telling them about this shop! The owner Soto and his brother are one of the best pair of mechanics I have known in the past 20 years I have been in the Honda motor sports scene! I highly recommend this shop to anyone who needs any type of automotive mechanic work needed! As they specialize in Rack And Axles, they also do all types of automotive work!!
The best in town hands down. Intelligent analysis, the most reasonable rates you’ll find in Miami, quick turnaround, and spot on professionalism is the order of the day. You bring in your car and they figure out your issue. They fix it efficiently time-wise. They do it the most cost effective path possible (saving you big $$$ sometimes). They don’t hose you for work that doesn’t need to be done. It’s pro work at the highest level, no games involved. I was turned on to them about 15 years ago driving a prelude and have gone to them since with an integra, then a prelude and now Infiniti. Knowing they have my back when issues come up is the best peace of mind one may have when it comes to car maintenance and repair. I trust them so much I’ve got my 90 year-old grandmother taking her car to them; seriously! If you have an issue which can slide some, whether for financial or time issues, they’ll tell you roughly how long, so you aren’t making unnecessary repairs or aren’t crunched for time. If you are really busy like I am, they’ll work with you to schedule so you aren’t wasting time to deal with your car relative to whatever other issues you may have at the moment. Professionally I work with difficult logistics for the top creative talent in the world, which is why I completely respect the extremely high level of service, knowledge, quality, pricing and scheduling. It is so tough to find this in Miami, but with Lynn running the show and Phillip executing, combined with the warm/welcoming atmosphere, your day is made going in there. Service Auto is your answer to your difficult question of where can I go with my car, where will they not try to take advantage, and who will do it right, and not charge me ridiculously to solve my problem. Car issues always crop up at the wrong time, but by going so Service Auto, you will have the right experience dealing with your car issue. As I said, hands down, best in town!
I hardly ever write Yellow Pages reviews, but the experience I;ve had with Perez Auto Works has been so superior that I just had to let everyone in the Miami area know! Dealing with Luis & Jose Perez and the professional Auto-Team is one of the greatest I have ever had with Auto repair businesses! And I have been taking cars in for repairs for over 30+ years and have done them all PepBoys (peep-boys), GoodYear, Firestone, the Dealers (rip-off), private mom and pops...tried them THEM all! But look at the difference at Perez - The staff is always professional and pleasant - they run a full diagnostic on my car (s); explained their recommendations clearly and also detailed the charges for each item - them they even worked with me on the high-end parts (Dealer-Only parts). They only charge for what's needed - I feel taken-care of and more importantly I feel safer after they work on my car(s) I have not have this type of courteous and professional service in a long time; It 's refreshing and my car(s) receive excellent service. I am SO glad I found Perez Auto Works - They explained everything that they will do and I walked out assured of a quality services job that I was getting...also saved hundreds (re:previously gone to several shops in the area). By the way these guys know their Cars! So far I have taken-in my wife's Mini-Cooper S, my Mercedes E320 Wagon, daughter's Lexus300RX, son's Dodge RAM and the family Nissan Marano. Bottom Line: If you want excellent service with Mechanics that know what they're doing and at a very fair price - call Luis or Jose at Perez Auto Works with confidence.
Service A+ Helpfulness A+ Atmosphere A+ Staff A+ Deals and Expenses A+++ Three words "Excellent Excellent, Excellent!!!!!” After stumbling upon this establishment on Google and reading all the wonderful reviews. I Had first decided to bring my Nissan Altima to “Maroone Nissan of Miami” right off of Tamiami Trail. The staff was extremely nice and even offered me a free estimate but as expected with all dealerships they tried to hustle me, by telling me it would be $1000 for the repairs. Logically, I went to seek a different auto shop with a great reputation. I took my car to “Quality Auto Repair” after discovering it on Google. I wasn't expecting much but instead was gratefully surprised with an “Automobile Miracle”. Not only was the staff helpful and nice but the atmosphere was warming, with its complimentary coffee, drinks and snacks. As if things couldn’t get better the mechanic told me that the repair would only cost $75 which was then lowered to $25 thanks to their discount for new customers. The job took only 20 minutes and two weeks after the repair the manager called to find out if my car was still working properly and to thank me for my business. On top of my $975 difference they also offered me and a friend a free oil, lube, and filter service, tire rotation, brake inspection and charging system test for every person I refer. Its been three weeks and my car is running like it just came off the lot.
I am not a person to write good reviews, if I write a review normally is negative. But in this case I have to admit that I was motivated to write a positive review for South Motors Mazda. Since I had read so many bad reviews my wife and I went to the showroom just to check the car we wanted and to test drive, as we have done in other dealers. To our pleasant surprise Michelt Dominguez was the car sales available showed us the car with no push sales attitude, he listened to our expectations and with a down to earth approach we sat down to look at the options. Another difference with pior experience, there was no back and forth with a manager sitting in a dark room far away from the sales office. Immediately that we showed interest the manger Franly Machado introduced himself and explained the process, that there was not going to be a back and forth but he needed to review the numbers that we were requesting and he was going to do his best in the first try. NO WAYTING 10 HOURS. A few min later Michelt came with the offer, we liked and we closed. It was by far the best new or used car buying experience in my 20 years of experience. I recommend South Motor Honda specially the Michelt Dominguez and Franly Machado…. And at the end the Finance person was very efficient to finish all the paperwork explained everything and got us ready to receive the our new Mazda CX-9.
WOW!!! I am delighted to comment on this dealership. I rarely write reviews, but the experience I had here was so positive that I have to write about it! I am divorced, went through a bankruptcy and my credit was destroyed! I visited from all the largest dealerships in Miami to all the small ones, and everyone told me the same thing: No thankyou...However, here, I saw a vehicle on line and went to the dealership for a pre-approval; I expected the same answers that I had received in all other dealerships, but to my GREAT SURPRISE, I was told I would be able to be approved and they gave me a list of cars for me to choose from. These people do it the right way! They actually asked from the beginning what my budget was and they worked with my budget from beginning to end, guiding me and suggesting the pros and cons of all the vehicles they showed me..I could not believe it! I saw the vehicles and chose a VW passat which looked NEW! Drove it and LOVED it!!! The saleman was great too. I returned and I was given the numbers which were right at what I had told the salesman I could afford!!! Got up and WRANG the BELL!!!! ...My only regret is I did not come here first! I recommend this dealer in a heart beat!!! 100% TOTALLY SATISFIED WITH MY 2012 VW PASSAT!!! THNX GUYS!
I have had such a hard time finding helpful auto repair people in Miami. These guys helped restore my faith that knowledgeble, hard-working, conscientious, and honest auto repair people do exist in this town. I had a tricky and mysterious leak in the hood of my car that no one seemed to be able to fix. I took it to Quality Auto Repair as a last ditch attempt to fix it (otherwise, I was going to sell it). They were able to use techniques that others were unable or unwilling to do to figure out the problem and were upfront about costs and always checked with me before performing services that cost money. They also did a good job of explaining why they did certain things. Once they were sure they had fixed the problem I took it home and the fix held up for a few rain storms and then started leaking again. I took it back and they worked on it for several days, found the REAL source and fixed it for free. It has rained pretty hard a few times since and so far so good... I forgot to mention that they also gave me a ride to the local metrorail station when I wasn't able to get a cheap rental car. Great experience, really good guys, highly recommended.
I rarely like to write any reviews, and this is probably about my third review ever. But my experience with carfactory was very pleasing. I went through a very nasty divorce and ofcourse, my credit was in shambles. I was in need of a car because of course, my wife took my car as part of the settlement. I went to carfactory and was greeted by a salesman by the name of Molina. This representative was extraordinary polite and PATIENT through this process which was not as torturing as I had imagined. He sat with me and asked me what I was looking for, my down payment and my monthly payments, and type of vehicle...He proceeded to bring me a list of vehicles that kept me within my budget. Cannot get easier than this! I saw several cars and settled on a 2013 Altima with a new beautiful body style. I had owned a previous Altima so I know how reliable they are. I test drove the vehicle and fell in LOVE with it! We returned from the test drive and we proceeded to see the numbers which were right at what I had stated. I recommend carfactory and especially Mr. Molina for such Great attention and service. I will return...thnx, John
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.