How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Serving the Portland Area.
From Business: If you have a rock chip in your windshield or need a replacement then I can help, If you can't see great at night due to foggy, yellow, hazed headlights, give us a …
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I live in Seattle, WA, and found a Honda Insight for sale via Cars.com. I called several mechanics around Portland, OR, where the car was being offered for sale. Many were honest in sharing they weren't qualified to assess the integrity of the hybrid system. Nazier and his t...moreeam at E & A, however, took the job with confidence and aplomb. For a very reasonable price, they drove from their center to the sales center, picked up the auto and later returned it(!), thoroughly inspected it--including an assessment of the body (beyond the contracted mechanical survey), and within hours called me back with a detailed report. From the very start I felt like a valued customer to the entire E & A staff--from the affable ladies who answered my original call, to the impressively knowledgeable Nazier himself. Nazier spoke with me via phone for nearly a half-hour, running down everything he'd found, and divulging his concerns with the auto. Thanks to E & A, I saved myself at least $15000. Moreover, Nazier offered me a loyal ... a Honda Insight for sale via Cars.com. I called several mechanics around Portland, OR, where the car was being offered for sale. Many were honest in sharing they weren't qualified to assess the integrity of the hybrid system. Nazier and his team at E & A, however, took the job with confidence and aplomb. For a very reasonable price, they drove from their center to the sales center, picked up the auto and later returned it(!), thoroughly inspected it--including an assessment of the body (beyond the contracted mechanical survey), and within hours called me back with a detailed report. From the very start I felt like a valued customer to the entire E & A staff--from the affable ladies who answered my original call, to the impressively knowledgeable Nazier himself. Nazier spoke with me via phone for nearly a half-hour, running down everything he'd found, and divulging his concerns with the auto. Thanks to E & A, I saved myself at least $15000. Moreover, Nazier offered me a loyal customer discount for future work--fantastic! It's hard to capture in a few sentences the appreciation I feel for E & A's honesty, professionalism, and indomitable dedication to customer service--a frighteningly vanishing art. Having had nearly a dozen autos inspected in the last six months alone--from Honda Insights to Mercedes AMG-SLKs, I'm confident in my judgment that E & A offers the very best overall service likely to be found in the Pacific Northwest, all at an unbeatable price. Now that's superlative value. Do yourself a favor--save the time and effort to find the best, and just head over to E & A Auto Repair, and ask for Nazier. And while you're at it, give a warm hello to Bonnie in the front officeview less
I have been looking for a replacement vehicle for about a month; mine was totaled in an accident in November. I had done a lot of research and decided on which truck I wanted. I searched locally, Central Oregon, for one. The truck I wanted was a Nissan Frontier. I found a fe...morew of them locally but the price was higher than what I could spend. I made a couple of offers on one at a lot in Redmond, but they literally laughed me out of their office. I kept searching on line and found several that were up in Portland and started to make contact with the lots and get information on them. I had my search narrowed down to two trucks both in Portland. I was able to get the car-fax on both trucks via the dealers and had conversations with them both for a couple of days. I finally decided to lean towards the one on the lot of Sunrise Auto Sales on 82nd in Portland. I talked with Zack several times and told him that I was 150 miles away and he would have to be my eyes and ears on the vehicle. He took it and drove it for a good test drive; he cold started it with me on the phone with him. He walked around the vehicle as I looked at the photos with questions he checked out the truck and each piece I had questions about he looked and answered. He sent me pictures of the tires via cell phone. He crawled under truck to double check for fluid leaks. Zack went over and above anything any car salesman had ever done for me. I was able to present on offer over the phone, from 150 miles away without a test drive, and we were able to come to an agreement for the purchase. Now I had not seen the truck nor drove it but with the conversations I had had with Zack I felt very comfortable that the truck was everything he said it was. I drove up to the lot, met Zack face to face we then went and looked at the truck, I did an inspection of the vehicle, started it up and looked at Zack and said "lets buy it". Everything he told me about the truck was spot on and true. Jim the finance person had everything in order and within 45 minutes of arriving at the lot I had signed papers and was on my way home back to Redmond. I cant thank Zack and Jim enough for their help and work on the deal. I was able to get the truck I wanted at a price I could afford and they were very helpful and professional in the way they handled the purchase. If given the opportunity I would highly recommend the drive up to work with these guys anytime. The next time I have to purchase a vehicle I would gladly spend the time to work with Sunrise Auto Sales. Thank you all very much Ole Hanson view less
I recently purchased a car from Rider European Vehicles. I went out there on a Saturday just to look and was pleasantly surprised at the great selection of high end European cars for very reasonable prices. The folks there were very nice, very knowledgeable and there was n...moreo pressure whatsoever. They let me take time looking over the car, driving it and addressed any questions/concerns I may have had. I left without buying a car but went back the very next day with two folks that know everything about cars. We spent about an hour prior to heading out there trying to find something on this establishment and/or car I was interested that may sway me from buying from them. Headed out to their shop and spent two hours mulling over the inside and out of the car I was interested in. Again, they were very nice, very patient, no pressure and after tearing the thing apart inside and out – couldn’t find one thing wrong with the car –and certainly had no complaints about the shop or the people running it. They give your space to look, drive and are extremely knowledgeable about the cars they take in to sell. They were very honest with me and even swayed me away from buying a sweet Mercedes Benz- indicating I might love it until something goes wrong and the cost to fix (since I am price sensitive), would blow my mind and I would not want the car. I was shocked at the candid feedback and found it very refreshing. I would highly recommend if you are in search of a nice European car and want a reasonable price- coupled with a staff of 3 that know everything about each car, with absolutely no pressure in buying, then this is the place for you! I have nothing negative to say about my experience and confident the car I purchased is well worth every penny spent. A+++++++ in my opinion. view less
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.