My wife and I used an Affinity Cab that we hailed on the street. We parked on Fort Ave in Federal Hill and were taking the cab to tailgate at Ravens Stadium. The cab driver was pleasant and both my wife and I enjoyed our conversation with him. After being dropped off and walking a few blocks I realized I had left my car keys in the back seat. At the time I didn't even know which cab company I had been it, only that it was a completely red car. So I walked back to the main street where we were dropped off and hailed the first all-red cab I could find. The driver phoned to the dispatcher who thankfully was able to contact the driver of the cab we used early. Even though the driver was on his way to the airport, he was gracious enough to turn around and bring my keys back to me. Without that level of commitment from both drivers and the dispatcher I would have been in a really bad situation. I can't speak highly enough of the effort they put forth. They could have dropped the keys at the office as is protocol, but instead the driver went out of his way to deliver my keys to me. Thanks so much for saving the day. I will never forget it!
I recently left my phone in one of the cabs, although I didn't know which company I had taken. After I was able to track my phone down (the driver was unaware that my phone was in the taxi), I called Affinity and a dispatcher/driver really helped me out. He worked very hard to help me retrieve my phone, and even called this morning to follow up. Mr. Morgan will never know how grateful I am! The owner was also extremely hardworking and helpful in this situation. I am so appreciative of this service and will continue to use it in the future.
Hello everyone. I am sorry to bother you with this but we do not know how to contact you other wise. Yes we did try to call. We were dropped off at Madison Street approx 12:20ish on Weds night. We left a black rusted root shirt in the car and a sticker that said got roots. We are trying to get our belongings back. Our driver rocked but we lost our stuff. PLEASE help! You can email me at firstname.lastname@example.org with any info. Please respond ASAP. Thanks so much-Sara