I don't even know where to start with this vet hospital. I take my dog in when he's 6 weeks old get his shots and bring up spots of hair on his body. (Vet and other people say it's nothing) 3 weeks later I take him in for his second sets his hair loss is now around his eyes really noticeable...we mention it AGAIN they tell us that we have nothing to worry and that she sees it.(this is certified vet there giving my dog an exam!!!!) 3 weeks LATER my dog has demodex MANGE!!! He has huge patches of hair that is missing. I has my dog taken in to get an additional exam because I complained.gnat I didn't feel like the vet was professional and that I wanted a second look. So the owner of the company DR WOOD looks at him gives him an exam and scraped his skin to see if he had it and sure enough u could see the parasites under the scope! Walked out not being charged for anything and it clearly says on their notes on the wall you must pay for the procedures u get done the same day.. WELL I go in today to do his first treat ment to get my dog better they are tryin to charge me for a dip he never had I was being charged for the scraping and I would of had to pay for the dip I was doing today. Of course I'm going to Deny paying for this because I have brought this to their attention multiple times before and they still wouldn't wave the fees. The stuck up veterinarian lady who took my dog back brings him to me and says if we are going to have issues with you you can take your business else where. Sorry that this clinic obviously is very unorganized and they do not know how to keep their facts straight. I will never go back again and I Will NEVER recommend this place !!! Very unprofessional!!!