I'm so saddened by the story I just read below and am also sad to share that we received the same "he's so cute and should have no trouble being adopted" line. We are moving and could not bring our cat with us that we've had for eight years. It's horrible but left with no other options we took him to the spca and were assured we could call everyday and he would go right out for adoption. We dropped him off along with all his favorite toys, food, litter, litter box, treats and carrier so that he would feel more comfortable. The girl checking us in told us she would give him his food. We were also told we could check in everyday and that they had an 80% adoption rate. The next day-not even a full 24 hours later my husband called to check in. The staff told my husband that our cat was being "belligerent" and attacking all the staff. My husband tried to explain to the staff that this is the first time he's been in a placement like this and I'm sure he's feeling anxious. The manager was extremely rude and told my husband we had to come and pick him up because he's clearly not "adoptable". Upon arriving, the staff informed my husband that they threw away all his toys, treats and food that we left for him, so they basically lied about him having access to them. Also when the brought our cat out they dropped the carrier on the floor (which was not the carrier we dropped him off in) and didn't say a word to my husband. Our poor cat looked horrific and smelled terrible! Needless to say it was a blessing in disguise that we were able to get him back before anything else happened. I don't understand how after 12 hours you can make a judgement call on whether or not a cat is adoptable when he's in a new place, doesn't have access to anything that's familiar to him and is around human beings that clearly don't care. I would never, EVER recommend this place to anyone!!! To make matters worse we then had to go out and buy all new things for him. Worst place ever!!!