Im Hannah, a stylist from Kath'ys. I want to say thank you very much for the compliment, and I enjoyed you little girls, I hope you will come back again. I also want to appologise for what I consider a misunderstanding. Our back to school special for kids 10 and under IS hair cuts for 10 dollars, it does not include a shampoo or blow dry, and I was unclear about that. So when you were charged 5 dollars for the roller brush blow dry I did on your daughters hair, you actually got a very good deal, because for kids its usually 12 additional dollars. Again this was my fault for not knowing exactly how the special was to be ran, but all in all you still got a very good deal on the services. Also, because I felt bad about your dissatisfaction I did not run the 5 dollar tip you left on your credit card. I hope that you will give us another chance, because we value your business. And upon your return we will be sure to be very clear on what is what. Ok? :) we hope to see your family again soon.
My mother and I had a wonderful experience today, one that we will remember fondly for a long time. My mother is elderly and has certain needs and Hannah Fagan was PERFECT for the task at hand! She gave my mom a perm as well as cut and styled her hair to perfection. My mother felt like she was Ingrid Bergman reincarnated! :o) She hasn't looked this good in years. Hannah was knowledgeable, professional and handled my mother with extreme care without taking away a shred of dignity for my mothers handicaps. I highly recommend her for any hair care service and she is definitely going to become our family stylist. She imparted information about hair and how it grows that I had never before known which helped me to decide on my hair care plan for the future. She made the experience a fun time for all! Thank you Hannah! We'll see you soon! :o)
I have been to many salons in conroe and had terrible experiences, a friend recommended i visit Crystal at kathies salon, i came in with orange brassy hair, crystal made sure to do a consultation, and after discussing what my hair had been through and where i was wanting to go, crystal gave me the best color i have ever had. It was a gorgeous natural looking blonde with a few low lights. The best part about it was there was NO brassiness when she was done. My hair went from brassy and dull, to silky and shiney. I recieved so many compliments on how good my hair looked. I felt absolutly gorgeous! another perk is that all the stylist go out of thier way to acknowledge me and make me feel welcomed here. I will definantly continue to see my stylist and recommend this salon to all my family and friends.