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All Bay Animal Hospital

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Business Details

31

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
Visit Facebook Page
Hours:

Regular Hours

General Info:

Complete Medical, Dental & Surgical Care, Walk-ins Welcome, Multi-Pet Discounts, Se Habla Espanol

Services/Products:
  • Emergency Services
  • Exotic Animals
  • Reptiles
  • Small Animals
Brands:
Advantage, Bathing, Boarding, Dentistry, Science Diet
Payment method:
visa, master card, amex, discover
Location:

Located in the Park & Shop Next to Fry's Electronics,

Neighborhood:
Downtown Concord
Categories:
Veterinary Clinics & Hospitals, Veterinarians
Other Information:

Parking: Lot

Specialties: Dentistry

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Reviews

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amyk816

Posted: 9/2/2009

Provided by Citysearch - 
Overall
Great vets!

I volunteer with the Contra Costa SPCA and have taken numerous animals to All Bay for illness and routine vet care. My foster animals have been seen by Dr. Bedros and Dr. Lentz and I have found them both to be competent, caring doctors. The office staff are also caring and professional; I would definitely recommend them if you are looking for a vet in the Concord area.

Helpful?Flag
bolbaboo

Posted: 5/15/2009

Provided by Citysearch - 
Overall
Tainted Reviews!

I just had to write to set things straight when I read those 2 negative reviews. I love this hospital and all that they do. I have been going there for years with all my pets and not once have I ever seen or recieved anything but exceptional care. All you have to do is go once to see that they truly do care. They always give an estimate and explain everything very thoroughly. If they find something unexpected while in their hospital, they call you and explain what they found and what it will cost to treat it. They let you make all the decisions and I have never felt pressured to do anything that I couldn't afford. Drs Lentz and Bedros have each been there for over 20 years and the rest of the staff have been there nearly as long. They are like a family and I love them dearly since they have helped to make my beloved pets lives long and enjoyable. I wish my own doctor would treat me and my family as well as they have. I hope this helps anyone reading this see around the bogus compaints the other people have given but I guarantee you that if you give them a try, you too will understand why I am so grateful for their always compassionate and professional services.

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042009

Posted: 4/4/2009

Provided by Citysearch - 
Overall
They are unethical when it comes to money

I am sorry, I took my pet to this Hospital. They lie about much it will actually cost to treat my cat's leg. And even when I told them that I was unemployeed they did extra dental work on my pet without asking me if I agree to pay, the worst part is that this was not the reason I took my pet to this horrible, unethical, money hungry hospital.

PS I agree with siennadawn, they just want your money.
I hope you will find a better place for your pet.

Helpful?Flag

Posted: 2/8/2009

Overall
When it was time to let them go.

When it was time to let our family dog go after 14 years, the staff and doctors at All Bay Animal Hospital where amazing. We had been holding off on this for far too long. The doctors where compasionate and thoughtful at our very emotional situation. The gentalmen that fill our room was wonderful. He was understanding, comforting, and concerned that our dog was comfortable all the way to the end. We never felt rushed or made to feel guilty at the choice we where making. The staff at All Bay are like family to us now. I'll have to admit I'm not one for hugging a stranger, but when Rich one of the staff members reached out as I was crying. I took it and it helped me so much. If you want a Vet that cares about your animals and you? Look no further then ALL BAY ANIMAL HOSPITAL!

Helpful?(1)Flag

Posted: 1/23/2009

Overall
EXCELLENT QUICK AND EASY

I called a couple of places and decided on all bay what a good choice.Very friendly staff they made the whole process so easy and they give you an estimate so you can review the pricing and there was no pressure at all.I would definitely recommend anybody to check it out you will not be disappointed.From now on i will be bringing all my animals there.

Helpful?(1)Flag

Posted: 3/28/2008

Overall
Friendly, informative, thorough

I used to go to across the street but I had heard that All Bay was better so I gave them a try. Wow, what a difference! The Doctors and staff are the same people that were there 12 years ago when I used to go with my Mom when I was a teenager. They obviously love their job and it shows in how they talk to you and handle the pets. Dr Lentz is wonderful and explains everything in as much detail as you want. They have a really cool computer system that prints out a report card with all their recommendations, details of the exam, future reminders and even a picture of your pet. I know that they will tell me what I need to do to keep my animals healthy. They were not high pressure to sell me anything and they gave me a detailed estimate of everthing they suggested and let me think about it before making a decision. I ended up having them take a lump off my dogs nose that ended up being cancerous. I trust them and suggest you give them a try too. They saved my dogs life and I didn't even know he had a problem!

Helpful?(1)Flag
snohomish

Posted: 7/25/2007

Provided by Citysearch - 
Overall
Excellent Medical Care


I have used All Bay animal hospital to treat my dogs and cats for the most part since Nov 1984. I lived in Concord in the past, now I live in Oakley. I have continued to commute from Oakley to Concord with my pets for treatment because after trying two vets locally I wasn't as satisfied. Dr. Lentz has done surgery on Ash my 13 yr. old lab ?at cost? when I couldn?t afford to pay more. His thoughtfulness was appreciated. Dr. Bedros is the veterinarian that I have been using more recently, and he is professional, very knowledgeable, thorough, and compassionate. He presents the situation, gives me options, & lets me make the decision in a supportive manner. Thank you for many years of excellent service to me and my son for the care of our beloved past and present pets.
In fact, we have also owned horses. One of our equestrian friends has goats in Clayton, and has used Dr. Bedros, an All Bay veterinarian for livestock.

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siennadawn

Posted: 9/27/2006

Provided by Citysearch - 
Overall
They just want your money

I made the mistake of taking my turtle to All Bay. The clinic should have told me they do not treat reptiles, but they were more concerned with taking my money. They gave me wrong information, did not effectivly treat the injury, and when I confronted Dr. Lentz about this wrong information, he changed his story and refused to deal with the situation. They claimed that based on their assumtions about my financial concerns, they were trying to do me a favor. Insulting, considering that I never expressed financial worries, and in the long run they cost me much more money for providing services beyond their expertise.

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All Bay Animal Hospital

1739 Willow Pass RdConcordCA 94520

(925) 421-2919

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All Bay Animal Hospital

1739 Willow Pass RdConcordCA 94520

(925) 421-2919

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