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Urban Express Transportation

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Business Details

Hours:
24 Hours Service, 24 Hour Emergency Service Available
Extra Phones:

Phone: (614) 856-1000

Phone: (614) 253-7000

Phone: (614) 253-3010

Phone: (614) 300-7658

TollFree: (877) 840-0411

Services/Products:
Trolleys
Brands:
Excursion
Payment method:
amex, discover, master card, visa
AKA:

Urban Express Charter

Categories:
Airport Transportation, Limousine Service, Transportation Providers, Buses-Charter & Rental, Chauffeur Service, Courier & Delivery Service, Auto Repair & Service, Trucking, Bus Lines, Transportation Services, Shuttle Service

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Reviews

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02/06/2013

Summary: DO NOT RENT FROM THEM – THE OFFICE STAFF STOLE MY IDENTITY I thought it would be great to rent a party bus to go tailgating, out to some bars, and back home for me and 29 of my closest friends. Initially all seemed normal when I booked the bus. The lady in the office required a signed contract, a copy of my credit card front and back, and a copy of my driver’s license to rent the bus. No big deal beca... view more

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07/27/2008
Unreliable

We contracted for a bus for 24 adult passengers for 6:00 pm. for a 7:00 pm dinner reservation. The bus NEVER arrived. After repeated, unreturned, phone calls to the office, a second bus was dispatched at 6:30 pm which made us arrive at our restaurant at 8:00 pm-exactly 1 hour late. Brandy, our Urban Express contact, assured us that the fare would be credited and we would be charged 1/2 the amount. This never happ... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Urban Express Transportation

1640 E 5th AveColumbusOH 43219

(614) 252-7272

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1640 E 5th AveColumbusOH 43219

(614) 252-7272

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1640 E 5th AveColumbusOH 43219

(614) 252-7272

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