My dog tends to get a little skittish at groomers and vets, but has no problems being groomed here! The groomers always make him feel comfortable. His large size isn't an issue, and they can accomodate him on the tables and in the self-bath area. My mixed breed is a shorthaired dog (so I haven't had to get anything "complicated"), but he's always cleaned and trimmed quickly!
Love that they have evening and weekend hours, too!