Located in Columbus, Ohio, Mount Carmel East is a hospital that features a heart and maternity center. Its heart center includes an electrophysiology lab, cardiovascular services center, and postsurgery intensive care and coronary care units. Its maternity center has labor and delivery, cesarean operating and antepartum rooms. The hospital also performs cardiothoracic, endovascular and vascular, colorectal, orthopedic, thoracic and general surgeries. Mount Carmel East offers endocrinology, cardiology, gastroenterology, nephrology, neurology, paleontology, radiology and urology services. It additionally provides dental treatment, health management, and podiatry, pediatrics, hospice and respite care services. The hospital offers rehabilitative, nursing and counseling services. Mount Carmel East is a part of Mount Carmel Health, which operates health care facilities throughout Ohio
I suffer from several illnesses and have been admitted to Mt Carmel East on many occasions over the past few years.I have always been treated with respect and compassion by the staff, I have been admitted to many of the departments in the hospital and the staff has always been very professional and showed what I felt was real concern for my well being at all times during my admits. The doctors and nursing staff are top notch.They took the time to ensure that I was comfortable and had e...view moreverything that I needed. My experiences have always been excellent, I would highly recommend Mt Carmel East to anyone in need of medical treatment.I rate Mt Carmel East a 5 star hospital.view less
As i sit in the hallway that has become a makeshift waiting room i cant count the number of HIPPA violations occuring. I can hear every patients information from social security numbers to emergency contact and everything the doctor is telling them even felt like i was in the room when a hispanic guy got his stiches in his lip smh pretty sure thats not giving patients any type of privacy smh this is how hospitals are run
Horrible Hospital! I took my mom into the ER at 3am this weekend for a SEVERE headache. She could hardly walk and I had to ask hospital staff to move out of her way to get to reception. At the desk it was difficult to get the nurses attention and then she was told she needed to wait 3 hours to see anyone. We left and raced to Riverside hospital where within minutes they took her and put IV's in her and by the time I parked the car and came back in she was getting a CT scan. Turns out s...view morehe had a "significant" stroke and had a blood clot in her brain. Mount Carmel is a total joke and I strongly urge you never take anyone you care about to these idiots. 0 starsview less
If I could give 0 stars I would. This is the worst hospital ever. A lot of the nurses are new nurses and incompetent. A lot of the doctors and nurses are lazy and uncaring! They killed two of the people I loved most in the world. My grandfather had bleeding in the brain from the stroke on Friday morning and they did a scan and said yes there is bleeding he will have surgery on MONDAY because the doctor was on vacation. They just let him sit there and they said they would do another sc...view morean later, but by them my grandpa fell into a coma and they said there was nothing THEY said there was nothing they could do now since the bleeding spread to the entire brain. My grandpa was a very healthy man and had absolutely no health problems and how they treated him was UNFORGIVABLE! The same thing happened to my grandma eight months later. We took her to the DIley Ridge Medical Center ER because her leg had swollen up really bad and they determined it was a blood clot, but since they did not have the equipment to determine it for sure they sent us the the closest hospital which was Mount Carmel East. We got there and they had us to a procedure called thrombolysis it was supposed to be the easiest procedure and that my grandmothers risks were just like anyone elses and that the major risk was bleeding. we were told she would stay in the CCU which is like an intensive care unit. we were told that unit would take very special care of the patients and that for every two patients there would be one nurse instead of one nurse for every five patients like in the regular rooms. My grandma got the procedure done on Wednesday morning with no problems. My first sign of unease came when our nurse was unsure of how to use the EKOS machines and asked for printed instructions which they could not find. They told me everything was ok and not to worry. Then I asked the nurse how to get to the main lobby and where the restrooms where she could not tell me and had me ask someone else. That really made me suspicious. When the nurses switched shifts we had another nurse and he seemed very nice however my grandma began acting very strangely as in sudden headaches that were extremly painful, feeling extremely nauseated, and sweating profusely. I keep telling the nurse and he just gave her some pain and anti nausea medication and took blankets off. My grandma keep falling into a sleep but I keep trying to talk to her and she was very agitated.. My mother arrived two hours later and my grandma could barely make out who my mom was and when my mother went to giver her a sip of broth she could not suck the straw, My mom checked my grandma's eyes and they were just like my grandfather's were when he had the stroke, we told the nurse and he said no she's fine she's just very tired. My grandma was all wet from the sweat, so my mom and me decided to give my grandma a bath and wash her hair. Throughout the whole time she did not wake up, but again the nurse said she was fine and that if it was him he would not wake up either because it's so relaxing. Two hours later my grandmother stopped breathing they had to restart her heart. They determined she had a stroke and rushed her to get a scan and by then they said it was too late that the brain was entirely covered with blood and there was nothing they could do. My grandma was now on life support and the doctor came in and told us to take her off the life support because she was not going to wake up and they can't do anything. I said no let's giver her a chance and he became agitated and said he hates being on a death watch and to be realistic. If you have loved ones do NOT take them to this lousy excuse of a hospital. Especially if you loved one is of an older age or on medicaid or medicare because they would quite honestly rather leave you to die then to take care of you.view less
I waited over 4.5 hours and I was patient no attitude and respectful... However this doctor assistant was completely rude. I explained that I need a certain medication to go along with my antibiotics and she told me that she has to see other patients so it will be longer... Wow this is horrible service.... Its so hard to find good service now days!!!!
Lousy hospital drive right by it and go to another one.
After visiting the ER one morning for swelling on my face and jaw, the er doctor told me it was a tooth problem and it was not his job to figure it out. Well I ended up back in the ER 12 hours later with cellulitis, a very serious condition when it's on your face. He didn't even examine me. Now I'm getting bills for every doctor I saw there. Don't they pay their doctors? Are these doctors getting paid twice? Insurance companies I'm sure just pay the bill and don't have time to a...view moresk questions. Am I going to get a bill from every nurse and maybe even the janitor? Drive right by this hospital and go somewhere else, you'll be glad you did.view less
Recently a friend of mine was admitted to Mt. Carmel East. He was experiencing severe back problems and apparently had kidney issues once admitted to the hospital. He was diagnosed with multipe myelomas (bone cancer) and other issues. Once admitted, I checked on him everyday. He was incoherant due to morphine administered for pain control.\r When I saw him, he was shaking uncontrollably. It was so bad his gown and blankets came off. He was on the 4th floor in front of the nurse's stat...view moreion in a room that had a glass wall. I walked in to see him laying in bed totally naked, shaking, with the gown and the blanket on the floor.\r I was furious that anyone walking down the hall could see him like that. Come on folks, there is a basic level of human dignity that needs be protected. I know they are busy but when I got to the room, I turned around, the nursing staff was standing aroung yucking it up while a doctor was on a computer that faced the room. I yelled at them and one nurse strolled in and asked how he was doing. I explained my concern and she said he had done that at least 6 times......They should have checked on him 7 times......\r I hope none of them or their family members are ever treated like that.....A total lack of caring.view less
At the request of her family doctor, I took my 96-year-old mother to the emergency room in pain with both legs red and inflamed with a skin bacterial infection. I arrived around 7:00 PM and she was not taken in until 3:30 AM. She had to be admitted and when my son left at 6:00 AM to go to work, she was still in the emergency room waiting for a hospital room.\r \r To make the experience more unforgettable, I had to deal with a Nazi nurse that was in a mission to enforce ""hospital p...view moreolicies"" that did not make any sense to me and she did not have the courtesy to explain. When my mother was checked in I told the nurse that she did not speak English. Immediately, she started dialing a number to call an interpreter. When I told her I was bilingual and could translate, she told me curtly that I could not serve as an interpreter because I was family and this was a hospital policy. She must have been psychic, because she knew I was family without ever asking my name or my relationship to the patient. Ironically, I ended up having to interpret anyway, because my mother could not understand the translator's voice on the speakerphone so I had to repeat her questions. At the other end, the translator did not understand my mother, so I had to coach her to answer in a way the translator would understand. What should have been 5 minutes took 20 and by the end my mother was very flustered and I was mad beyond words. Especially, when the questions she had to answer were the standard ones such as: For what reason you are here today? Are you allergic to any medication? What prescription drugs are you taken?\r \r I have told my family and friends that unless I am unconscious or half dead and Mount Carmel is the closest hospital, I do not want to be taken there.\rview less
Why won't you (the Rule Makers) allow your department to have their email's listed? Have you ever left any thing of importance behind after a hospital stay or hotel stay? Getting a return phone call is impossible. For Pete's sake MCE should be more user friendly. Too many of us work for Company's that understand it takes half a working day to get through or to get Insurance cards replaced or one of the office's listed to call back!!!
To all the Staff and Doctor in the SIC unit.
I would like to say thank you all for taking such wonderful care of my brother while he was there.I know that this has taken me a while to write this letter My brother passed away on January 18,2008. His name was Timothy B Covert.I know in my heart that the staff and the Doctors did every thing in there powers to keep my brother a live. The Doctoers was great about telling us the truth about what was going to happen and did happen. ...view moreAlso my heart goes out to all the nursing staff there. What a wonderful team you have there. I was there night and day with my brother and not one time sis i get a bad nurse. They was always there to lisen to us and to give us support .....I just want to say thanks to all of you what a wonderful job you are doing.On the day that my brother passed the nursing staff was there not only for him but they was there for us to....I can not express how much that all this meant to our family..WOW what a wonderful job.I am so sorry that it has taken me this long to write this letter but it has been a really tough and long road that we are still try to get over.Losing My mother on December 18,2007 and one monthe to the day to lose a Brother is very hard.But the staff there did a wonderful job to comfort not only him but to do the same for us good job and thanks again so much for a job well done.