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Mr. Mover

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Business Details

51

years

in Business

BBB Rating:
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (614) 985-6683

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Services/Products:
  • Moving Supplies
Payment method:
check, insurance, mastercard, visa
Categories:
Movers, Movers & Full Service Storage

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Reviews

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Posted: 2/2/2014

Overall

Liars & Thieves!
The owner made grand and glourious promisies that never came true. Simplest of ones was that they would protect the carpets. They did not and then when they became very dirty, the owner refused to accept responsibility for them and claimed that they already looked like that. He also claimed to use only full time employees yet there were sub-contractors on the crew that showed who in turn were caught trying to steal clothing items. They also broke 5 pieces of furniture, gouged the walls, broke a light and then demanded an amount more than promised. Never heard the phrase no big deal so much in my life when in fact it was a very big deal to be breaking and trying to steal my things
Scumbags!

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Updated: 2/2/2014
Overall

Worst Moving Company Ever! The owner Terri came to my home in columbus and informed me how great a company they are. He told all my furniture would be wrapped prior to leaving my home, when they came the mover stated pulling furniture out of my. Home onto my driveway , I tried to stop them and told them it must be wrapped prior to. Leaving the house. The movers told me do not worry we wrap everything in the truck. My furniture went to storage for two months then was delivered to New Hampshire. Nothing was wrapped I asked the mover why and he told me it was just tossed in to a storage unit, this is how the found it. all my furniture was damaged, they crushed all wardrobe boxes and many boxes marked fragile .destroyed my dining room set , brand new leather furniture and four bedroom sets , they even crush the handle on a huge tool box. I was very upset sent pictures to the office and they would not respond. I asked they to have Terri the owner call me and explain why nothing was wrapped. The ignored all emails. I did take out the extra insurance but can not get any claim forms. I had to retain a lawyer, and they final sent me an email asked me to document all damage. This could take months it would be easier to document What wasn't damage not much made it through. My lawyer feels we will be filing a law suit against them, if you value your belongs, Please take my advice and run from this fly by night company, Mike New Hampshire

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Updated: 6/11/2015
Overall
These movers were great. I re...

These movers were great. I recently moved to the Columbus area from Knoxville and used Mr. Mover to unload my truck. They showed up early, so early in fact that I had to ask them to come back because I hadn't even gotten the keys to my new apartment yet. They understood and were very professional and said that they would go pick up some lunch, gave me their number, and just said to call them when I was ready. Once I got my keys and called them they showed back up very quickly and got started. They were very fast unloading the truck and also very careful with my stuff and the walls of my new apartment. They even finished much sooner that was was expected.

It all started really with Judy, who I am assuming is their office manager/scheduler. She was very helpful on the phone when I called to get a quote and schedule my unload. She even called me on my drive up to make sure everything was going ok.

All-in-all is was a great experience and will definitely use them again. Highly recommend!

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DKate2

Posted: 3/9/2010

Provided by Citysearch - 
Overall
Best yet!

We've moved many times in the Midwest and the crew that loaded our truck was, by far, the best we've ever had. Load was tight, crew was professional and polite, and after 12 hours on a bad road, everything was in place and easy to unload. The price was excellent and no time wasted. Switchboard and dispatch were courteous and helpful, with email and phone confirmations. What more could we want! Thanks Mr. Mover.

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Updated: 6/11/2015
Overall
Great company

Would definitely choose them again.

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tomzspot

Posted: 7/14/2008

Provided by Citysearch - 
Overall
Don't use them!

I don't recommend this company. The owner himself told us that they did not use contractors, like other moving companies. I was told by one of the three men moving us that he was a contractor.

They over charged my son to move 1 bedroom full of furniture. I had to call the owner and get him to live up to his estimate which states that they won't charge more than 10% more than the estimate. They had to refund my son over $200.

They were late getting to our home (mechanical failure);

They forgot things at the house in the basement; they would've forgot the entire laundry room if my wife hadn't have double checked;

they broke 3 pieces of furniture that we didn't find until later after the move;

they broke our counter top (which they did repair);

they are suppose to take apart and put back together furniture- we found furniture in the basement that was not put back together- also missing pieces;

they put things in places without asking anybody where they went- patio furniture was put out back (we don't have a patio) it should have gone to the basement;

They were suppose to redeliver the appliances the next day, they didn't;

It was if the moving crew did not want to be there so they were in a huge hurry to get things done;

They over charged my credit card (good thing nothing bounced);

After complaining I was told by the office person that I would get a discount, I didn't.

I made numerous attempts through contact with the office about this and was given no discount, a lot of apologies, but no discount. The owner of the company didn't even have the courtesy to call me and discuss the matter.

At this point I was totally wore out trying to get them to fix the issues and stopped calling them.

They are NOT a company of good integrity. They lied to us from the beginning. It went downhill from there. This entire move was a nightmare.

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Mr. Mover

6767 Huntley RdColumbusOH 43229

(614) 785-9097

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Mr. Mover

6767 Huntley RdColumbusOH 43229

(614) 785-9097

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