1020 Alum Creek Dr, Columbus, OH 43209
Good For Family: Yes
Good For Groups: Yes
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Drive Through: Yes
Takes Reservations: No
Outdoor Seating: No
Specialties: American Restaurant, American, American Food
Price Range : Below Average
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It seems the employees care more about talking to each other than helping the customers. I have been there three times in the past month and all three times my order has been messed up. Tonight I was called a liar by the supervisor on duty! I told the employees that I did not have my whole order and they said I did! I get home and of course I was missing a Big Mac! I called and tried to talk to the manager and she said they had no extra big macs left so there for I was lying about my order! She also did not want to give me her name and hung up on me twice! I am so sick of these average supervisors thinking they know all and acting as such! Get it together you are there to serve and if you can not do that then maybe you should find a another job where you do not have to deal with customers. I will not go back and I will get ahold of the district office tomorrow! Something needs to be done at this restaurant. Most days the drive thru wait is 30 minutes and the food is always cold. Worst Mcdonalds in the south end!
This is one of the worst McDonald's franchises I've ever been to in this area! The staff hates to make fresh food and I've had them drop old french fries back in the grease in order to avoid dropping fresh ones!! They recently remodeled but unfortunately, the same lazy uncaring staff still works there apparently, the experience is horrible and I only go there because it's convenient, sad sad!!
STAY AWAY !! pushed through the drive-thru window, then with the wrong order always. Even went so far once at this store to send a chicken bacon sandwich(as per the menu, no "SPECIAL" changes but was sent out WITHOUT... chicken AND bacon. Should I continue? Well not only is this the SLOWEST and the MOST (I don't have time for you attitude from the employees) now the food is being sold BURNT and funny NO ONE is taking care of the issues this store has !! I avoid this store as much as I can but I do love their tea so I do stop when I must at this store as it is less then 2 miles from my home. Avoid this store and save some gas by going to another store.