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Posted: 4/21/2009Provided by Citysearch -
I have always counted on reviews and I came across this thread and I am so disappointed. I can't tell if these are reliable reviews or some type of employee battle.
I have been to Luxaderm twice in the last couple of months and I love it. Everyone has been friendly and professional. Mandy does my brows and there was a new girl Meg that did my nails. I am planning to get permanent brows and wanted to check reviews, but now I don't know if I can trust them. CitySearch should ensure that this service is not abused.
Posted: 3/15/2009Provided by Citysearch -
The only conclusion that I can come up with for Christine still being employed at Luxaderm is that she has to be blackmailing Dr. Walker with something. Why else would he allow her to ruin his business & torture every employee that she has been in charge of without doing anything about it? His girlfriend hates Christine, and she has completely tarnished the image of his business. Normal people cannot even possibly understand how this woman treats people. She does not care about the success of Luxaderm, only about abusing the power that Dr. Walker allows her. If she cared about Luxaderm she would not purposefully push out every employee for her own evil enjoyment!
Posted: 1/12/2009Provided by Citysearch -
Dr. Walker owes every person that has worked under Christine at Luxaderm a big fat sincere apology for not caring about how they were being treated. He hasn't shown one bit of concern for what has been going on at Luxaderm, even though people have tried to tell him how she abuses the employees. Christine is the most horrible, nasty, miserable person I have ever encountered in my life! To Christine: Please seek help to figure out why the only way you know how to interact with other people is to make them fear and loathe you. Why do you get off on lying to and about other people and trying to make them as miserable as you obviously are? I only hope that when Dr. Walker finally fires you or you end up leaving Luxaderm that no one else ever makes the mistake of putting you in a position of power over other people. I know the Spa School certainly regretted that mistake, and I'm sure that even arrogant and uncaring Dr. Walker realizes what a bad decision it was to hire you. Go see a therapist and maybe they can figure you out!
Posted: 12/19/2008Provided by Citysearch -
Myself and three of my friends set appointments at Luxaderm that included a whole day of pampering! We were getting the works, manicures, pedicures, facials, and massages, with lunch. When we arrived our reservation was set but, they didn't have a massage therapist to do the massages. Disappointing yes, however, we still wanted the rest of the services. The manger at the front desk didn't even wont to deal with trying to accommodate us. She just simply sent us to another spa in the area. We were already there and we were willing to get the rest of the services, but instead of giving us a little off the bill for the inconvenience of not getting the massages, she just simply sent us on our way. Now, I am not sure how their business is holding up with the economy, but I am sure they could have used the 3 or 4 hundred dollars that we were bringing. But thanks to her we did find a GREAT place to go and we will defiantly be going back to the OTHER spa that she sent us too. I hope everyone else has a better experience than we did. I would have loved to try the services, but unfortunately we felt very unwelcome there.
Posted: 11/29/2008Provided by Citysearch -
Dr. Walker has been made aware of the abuse of his staff by the manager and for whatever bizarre reason has chosen to distance himself from and ignore the problem. It is just incomprehensible that he could care so little about his own business and employees. Past and present staff, clients, patients, and I can only imagine how many others have told Dr. Walker about the bullying and intimidation of the staff of Luxaderm by this deceitful, conniving, twisted beast and he just pretends it isn't happening?!?! It is really time to step up and protect your employees from something that has been allowed to continue for far too long.
Is it really that hard to find a new manager who knows how to treat people with respect? There are a lot of NORMAL people out there looking for jobs right now.
Posted: 11/17/2008Provided by Citysearch -
I have to say I am very disapointed in Dr. Walker for not caring enough for his staff. That crazy witch of a manger is very rude. He needs to get rid of her so the staff can stop being so up tight. I see Dr. Walker for laser treatments and on one of the Saturdays that I was there, the manger told the older lady at the front desk to sit down and don't move again because she was getting in her way. Now I don't know about her but I didn't see a dog in the lobby any where. That is how she treated that lady. I have been in there and heard her talk about Dr. Walker and how she has to put him in his place from time to time. She acts as if she owns the joint. All I have to say is that from where I stand, if Dr. Walker don't get rid of that lady then he may not have a staff to run the place. Very unkind women. The staff themselves do seem kind, unfortunatly I will never know if the spa services are good or not, because I can't bare to deal with that women for more than one Saturday out of the month.
Posted: 10/17/2008Provided by Citysearch -
Being a patient of Dr. Walkers for several years, I find it almost unbelievable there is any affliation between the two establishments. I have been referred to Luxaderm by his office for quite sometime. I have noticed several staff changes in the last few years. I still continue to see Dr. Walker for my acne but refuse to go to Luxaderm simply because of the management. Christine is rude, uncaring, and cold. I miss the old Luxaderm! I have read the other comments and if you doubt that this is a real customer, then check the records vs Dr walkers visits to Luxaderm visits.
Posted: 9/25/2008Provided by Citysearch -
First off I want to say that I am so very glad that I went to Luxaderm because of a gift certificate. If I had paid my hard earned money for the service I recieved, I would have screamed!! The experience started off badly from the start. I was givin the gift certificate for my birthday by a very dear friend who has since past. My friend told to me to request a very specific person( I will not name) to do my brows and bikini waxing because she was the absolute best. I called ahead to find out if she was working and I was told to come on in that her schedule was open that day. A TOTAL LIE!!! Upon arriving there was noone at the front desk and waited several minutes before anyone came out to greet me. When I told the woman at the front desk that I had an appointment with the lady that I went there to get a wax and to get my brows done by, I was told ""that b**ch doesnt work here anymore"" I was appalled!! Figuring that I had driven all the way from the other side of town I decided to shrug it off and go ahead with the next available person. Upon entering the room where I had the services performed, I was told to remove my pants and cover up, that she would be right back. So I waited, and waited,she finally came back and started my bikini wax. Now I have had my bikini area waxed several times before and let me tell you, this girl was HORRIBLE! I hurt so badly that I actually cried at one point! Then an entirely different person came to do my brows and long story short, I had to pencil in my brows for the last month because she removed all but EVERY hair on both brows. Very distraught I asked to speak to the manager, and low and behold it was the foul mouthed woman at the front desk. When I told her what had happened with both girls she told me that it didnt look that bad and that there was nothing she could do. Then she actually said "" what do you want me to do? glue your eyebrows back on?"" NEVER I mean NEVER go to this place!!!
Posted: 9/9/2008Provided by Citysearch -
Just so you know the old staff at luxaderm have better things to do with their time then to make up bad reviews about Luxaderm we have all moved on! So if clients are complaining about the turn over or the Managment, wouldn't it be possible that they are legit complaints?? I only came across this forum after talking with a recent employee who told me the big issue about city search. Apparently there are people who feel that all the bad reviews are written by old employees. Now that is funny to me considering none of us give a hoot! Why do we have to go all out of our way to make you look bad Christine when you do a great job without our help?