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Dolphin Beach Tan

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Tanning Salons

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04/28/2010
Horrible Service, Dirty Beds

The place is dirty, the employees working are horrible and don't clean the beds well enough. They give no refunds and they have horrible customer service. They encourage you to give feedback, but they obviously only want to hear positive. Any negative feedback is not taken too well. I bought a long term package and out of 4 of my visits 3 times I had a dirty bed. The place is just unprofessional and they don't re... view more

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03/02/2009
Helpful staff

Dolphin Beach has really friendly staff that will help with any questions or ploblems. They always greet and ask how the customer is doing. They are clean, have prompt service. I sometimes request specific bed and they will place me there. Plenty of parking, The only thing is the price of the lotions. I find if you buy lotions online its almost always atleast 75% cheaper. My $30.00 lotion at Dolphin Beach was $9.50 o... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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02/27/2009
Well Trained staff with clean equipment

I have been tanning with this salon for over 3 years, since I came to OSU. In the time I have been here I have seen great improvements. The salon was recently remodeled and it looks great. I always find someone working how is willing to go the extra mile for me. Everything here is top notch, no other campus tanning place can compare!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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03/14/2008
BOOOOOO...there service stinks!!!!

THIS TANNING SALON SUCKS...THE PEOPLE THAT WORK THERE ARE RUDE AND TREAT PEOPLE POORLY!!!!! THEY SOLD ME A GIFT CARD IN DECEMBER AND THEN WHEN I WENT TO USE IT....IT DIDN'T WORK!!! LONG STORY SHORT...THE CUSTOMER IS NOT ALWAYS RIGHT. THIS COMPANY SIMPLY DOESN'T CARE ABOUT THE CONSUMER BUT INSTEAD THEY CARE ABOUT THE MONEY THEY MAKE OFF OF YOU!!! BOOOOO DOLPHIN BEACH...THE MANAGEMENT IS UNTRAINED, INEXPERIENCED AND... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/03/2008
There is no sunshine at Dolphin Beach

This salon continues to put false adds in the local paper and Saver Magazine. When you go to inquire about those deals, they tell you that they no longer have that deal and that you need to have a buck I.D. to tan ther or else you pay a rediculous amount of money. From having the experince of working in this business,the fact that the employees are extremely incompetent and exceptionally rude just make the whole expe... view more

Was this review helpful?Yes No|Flag Abuse
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Dolphin Beach Tan

2394 N High StColumbusOH 43202

(614) 262-4826

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Dolphin Beach Tan

2394 N High StColumbusOH 43202

(614) 262-4826

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