To all the Staff and Doctor in the SIC unit. I would like to say thank you all for taking such wonderful care of my brother while he was there.I know that this has taken me a while to write this letter My brother passed away on January 18,2008. His name was Timothy B Covert.I know in my heart that the staff and the Doctors did every thing in there powers to keep my brother a live. The Doctoers was great about telling us the truth about what was going to happen and did happen. Also my heart goes out to all the nursing staff there. What a wonderful team you have there. I was there night and day with my brother and not one time sis i get a bad nurse. They was always there to lisen to us and to give us support .....I just want to say thanks to all of you what a wonderful job you are doing.On the day that my brother passed the nursing staff was there not only for him but they was there for us to....I can not express how much that all this meant to our family..WOW what a wonderful job.I am so sorry that it has taken me this long to write this letter but it has been a really tough and long road that we are still try to get over.Losing My mother on December 18,2007 and one monthe to the day to lose a Brother is very hard.But the staff there did a wonderful job to comfort not only him but to do the same for us good job and thanks again so much for a job well done. Tammy Smith sister of Timothy B Covert 04-06-08
4535 W Dublin Granville RdDublin, OH 43017
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I suffer from several illnesses and have been admitted to Mt Carmel East on many occasions over the past few years.I have always been treated with respect and compassion by the staff, I have been admitted to many of the departments in the hospital and the staff has always been very professional and showed what I felt was real concern for my well being at all times during my admits. The doctors and nursing staff are top notch.They took the time to ensure that I was comfortable and had everything that I needed. My experiences have always been excellent, I would highly recommend Mt Carmel East to anyone in need of medical treatment.I rate Mt Carmel East a 5 star hospital.
Although the staff here is friendly and helpful, when I took out a refinancing home mortgage last year, loaning officials were very confusing when informing me of what I needed to do at that time. Then recently, I found out that PNC never informed my home insurance that they were my new mortgage holder when I suffered a loss and a check to remunerate was made out to my old mortgage holder and had to be corrected and resent to me which further inconvenient me after this loss. Clearly, better communication skills and completion of duties is needed in this department.