First off, I have to thank you for having an exceptional bakery, because I use to have to go all the way up to Atlanta for special occasion cakes and treats. And now...all I have to do is drive a few minutes across town and I get even BETTER cakes and treats here. As for they' re customer service, they are very patient people and ALWAYS willing to listen, even though at times my vision is a little out there....lol. So if you want beautiful, tasty, and unique treats for any occasion whether it be cakes, cookies, or pastries...this is the place. Thank u soo much and keep up the good work...and by the way the students loved your cookies. Always Nikole
I got my 22nd, 23rd, and now 24th birthday cake from here. All three times the cake was just as promised. The cake was so moist and the icing was delicious. When we were out and celebrating everyone around was asking about it and where it was from because it was decorated so beautifully. The girls working out front were so helpful when placing all of these orders. Not only do we get all of our family birthday cakes from here we also get all our holiday cakes from here as well. It is the cleanest and cutest bakery in town!! Just step in the doors and you will fall in love with the smell and be hooked! :)
I totally disagree with the first reviewer. While customer service skills are important, the overall quality of the food matters more to me. The reviewer must have called on a busy day or perhaps a misunderstanding took place. I have both visited and placed orders over the telephone and I have always come away satisfied. I have visited this new bakery when they were extremely busy and I can tell you as hectic as it was, and as difficult customers can be, they handled the situation with grace. I want this business to succeed because their cakes and pastries are delicious.