This is by far the worst experience I've had. I am a die hard fan of chipotle and have gone many times and never have I experience such slow bad business. We arrived 5 mins before opening to wait in a long line. When they opened the doors at 11:00, nothing was prepared. Tables were dirty, donut boxes on the tables. Still prepping food while the line got longer and longer. Finally after 15 mins (11:15) they started taking orders. Not only did that make me mad, the ones that were already waiting in line didn't have anywhere to sit due to people coming through the front door stealing tables. So we decided to bring our food home. Once we got up to the line, I asked for a burrito bowl with extra steak. The girl put one spoonful of steak, so I had to remind her if I'm paying extra for steak then I want another spoonful. I know extra steak cost extra, but I was reminded by 6 employees there on the expo line that it cost extra. I only need to hear it once people! Once I got home to eat my burrito bowl, the steak was horrible, extremely chewy and red. I'm pregnant, and don't need that red meat in my system. There's my venting for this review. I hope they get better with their service.
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I went to the resturant on Victory Drive in Columbus, GA tonight and when I got there the doors were locked and there is a sign in the window that said dining room closed at 8 o'clock; I got there at 7:45 and there was a person sitting at one of the tables doing some paperwork. It was very frustrating. Guess they dont need the business. R.M.T
Great Diner, Great food. The pple are what make it feel like home. I always get a chuckle or two when I get my food. The men are hilarious...and you get so much food for a great price. Not to mention the food is DELICIOUS. Anytime i want a home cooked meal Gus's is where youll find me.