I am shocked at all of the poor reviews. I had an excellent time there. I am from Chicago, and was down in south carolina doing college visits. I wanted to get my nails done before I went to georgia and tried this nail salon. I got acrylics and a pedicure and my cousin received acrylics and an eyebrow wax. My pedicure was fantastic, and the man who did my nails and toes was very sweet. I asked for a different shape than I normally get for my nails and they looked perfect, and are still on. With most salons I go to, the acrylics stay on for maybe two weeks and fall off, but mine are still going, even after two weeks of fierce typing for a class and nannying. My cousin had no complaints about her visit either. The place is a little expensive, but I do believe that the price greatly reflects the quality of the treatment I received, not to mention the fact that while I was waiting for my nails to dry, bumped my thumb on the table and the man repainted my nail happily and free of charge. If I decide to go to school in Columbia I will definitely go back here
Just moved to the area & decided to try this spot for a pedi. I went on a random Wednesday afternoon and was the only person in the shop. The shop was very clean like the other reviewer mentioned. The older gentleman who did my pedicure didn't say two words to me the whole time. My chair massager didn't work, so it was just hard & lumpy. He didn't use anything to separate my toes when he polished them. The pedicure was decent, but I think I'll shop around for a different place for my pedis. I want good customer service and a good pedicure at the same time.
I love Soak, the place is calm and elegant but relaxed, and the technicians are very careful and make sure they give you the kind of service and treatment you want. I have never experienced rudeness from anyone at Soak. Several times, I have had a French manicure done, and the technician was not satisfied with how one of the nails looked so she asked if I had time for her to do it over. Very detailed, very professional service.