I have been renting from them for over a year now. I have been very impressed by how quick they are to repair things. We are in an older house and everytime we have a problem they have someone out quickly to take care of it. I have had nothing but a good experience. They actually answer the phone or call you back quickly.
They have been my property manager for 5+ years. Have been helpful in finding tenants. My only major complaint is the sometimes slow response to owner requests and the high staff turnover. Billy himself has always been helpful.
Great location and great facility. Staff could do with better training, some were great...rest were not. Management was quite rude when we interacted with them. But overall the place was nice and SOME really helpful staff.