One day I needed breaks and just decided, you know what, I' m tired of hating my auto place or just going to one because its close. I end up feeling totally taken advantage of and broke because my bill was so high. So I decided I was going to go to about 10 different auto places to see what each one said was wrong with my brakes, what the solution would was and what the cost would be. After listing to outrageous prices and recommended additions that only raised my price the last one I ended up at was Columbia Auto Center. I expected they would be like the 9 auto places before them so I was already on guard. The mechanic looked at my car immediately. He said " you need new brakes and I'll have to shave the rotors". I told him others said I need them replaced, but he told me they were fine and just needed to be shaved so there was no need to pay extra to get new ones. I learned something new that day... In my excitement I totally forgot the name of the place But when I needed my brakes done again its all I could think about. I drove around and found them again, and once again received EXCELLENT service. This time my windshield wipers stopped working, and while I was there I knew I might as well get my brakes done since they did them last time and gave me such a great price... There was also a noise every time I turned my wheel. The service and knowledgeable staff make everything a great experience. Everyone is friendly and willing to assist, which I find rare now a days... On my second trip, Kevin greeted me with a smile and opened the door. He answered all my questioned, listened to me ramble on about how I found the solution to fix the car on the internet. Kevin immediately looked at my car. He was really knowledgeabe,, he didn't recommended anything I didn't need and even found me a few coupons which made the price wayyyy lower than I thought it would be. Like I said, I always felt, that as a female, the auto shops were trying to get over on me but this place never tries to do that. They don't over charge me. They don't think of extra things to try and bring up the price and they are FAST!! I'm officially a lifetime member and will taking my car to Columbia Auto Center for everything.
I recently purchased a Kawasaki 610 4x4 Mule at Columbia Powersports on Two Notch Rd. The whole process from beginning to end was extremely smooth with no hidden surprises. My salesman, Bruce, was very helpful in demonstrating the product as well as patient while I took my time in deciding when to purchase. He returned my phone calls promptly as I had a few questions after leaving the dealership. Karen, who handled the actual transaction, was professional and Jack delivered the unit in a very courteous manner while explaining the operation of the machine. My overall experience was very positive. I would recommend Columbia Powersports to anyone.
I was very pleased with the service I recieved on my recent purchase of an ATV. The staff (and my sales associate, Shaw), was very friendly and quite knowledgeable when it came to answering any questions I had, no matter how simple they may have been (since I didn't know a great deal about ATVs). Being a female who had only limited knowledge about 4 Wheelers, I did not feel in any way that I was being taken advantage of during my decision making. They also made suggestions as to places that were good to ride. Overall, it was an enjoyable experience, thus making my purchase that much better! Thanks guys and gals! I will be back!