This is the HVAC service used by my landlord, and as a result their work cost me nothing. They responded to an initial call on a Sunday about our furnace not working, which was an easy fix, and then made arrangements to come back at a later date to clean and service the unit more thoroughly. During their first visit back to our unit, they used a shop-vac to clean soot out of the furnace without a filter in it (covering every service of the apartment in soot, and we are still cleaning it off of things over a week later). An accident, I'm sure, but infuriating none the less. They returned a few days later to again attempt to fix the furnace. After working for a couple of hours, they left for lunch, and to pick up a part. They did not return for four days or make an any effort to contact us to make arrangements for another return. When they finally came back, the furnace was returned to a functioning condition until 12" balls of fire came shooting out of it later that same night. They returned AGAIN the next morning, and I came home to find a working furnace and that one of the men had been smoking inside of the apartment (He was kind enough to leave all of the ashes in the sink). To say that I am dissatisfied with their service is an understatement. I would, however, like to add to this review that Brian responded to two calls on Sundays very promptly. The initial call was when the furnace was not working and a second time when the pilot on our water heater kept going out after I attempted several times to light it. I feel that these occurrences are slightly redeeming. I do hope that our bad experience was just the result of a few unfortunate situations.
They were they cheapest. They showed up on time. They explained what was going on so that I could understand the problem and fixed it! They fixed my heat this winter and if I have any trouble with my AC this summer I'm calling them again.
these guys not only would not sell me the wrong part (my bad) they helped me diagnose -buy the right part and fix my fridge .saved me a tonne of money sears wanted 300 . with Ennis it cost 65. will use these guys in future.