Sami Beauty Supply

I’ve been coming to this beauty supply store exclusively since I moved to Columbia about a year and a half ago, but I will no longer be going there. Last week, I purchased some bundles with a 360 frontal because I wanted to try a new look. I had never done bundles and a frontal before, so I asked a lot of questions to make sure I was getting the right (and quality) products, especially if I was going to spend so much money. They only had one kind of 360 frontal, and I specifically asked the sales girl whether the frontal went with the bundles. She told me that it did.

The frontal and bundles did not match and it was only during installation that it came to light. Not only did the texture not match, but the colors were vastly different.

When I went back, the same day of installation, to show them the difference, the owner hands me a bottle of black hair color and tells me to dye the bundles and go “be happy”. No apology was given. Also, his proposed “fix” was no fix because it wouldn’t be enough to cover all the bundles and it’s a rinse so coverage would not be that strong.

I am disappointed with how I was misled. There should be some integrity in how a business is run. I will not be going back there.

Great little shop with a large volume of hair supplies