Let me start with the pluses. The food in this restaurant (MVSJ) is good and it's authentic Boricua food. I know--soy Boricua. Additionally, the family who owns and runs this business are friendly and truly take pride in their business. HOWEVER, (and I say this with reservations because I truly feel that as they gain more experience, the minuses will be corrected), most of their meat dishes are a bit salty. I want the salt to enhance and bring out the flavor, not dominate. Thus, after a while, it can ruin the original delight. Perhaps due to too much adobo? Also, the food selection lacks variety. The menu offers a fair selection, but what's on the menu is all you will get. After going there four times, you sought of exhaust the choices and going there seems more routine than an adventure. True, they do have specialties, but they're basically for appetizers (which are very good frituras, such as papa rellenas, empanada--which are really pastelillos since empanadas are thicker crusts--personally I prefer the pastelillo as MVSJ cooks it). What's unusual is that such common and most demanded plates such as pollo fricase, pollo frito, carne guisada, bacalau en salsa, and mofongo are not part of the daily menu but treated like specialties, which you may have to wait weeks to be offered. So don't expect these very common and popular plates to be offered any time soon. Strange, but true. From Boricua restaurants in the US I've visited from N.Y, N.J., Florida, and Chicago, I've never seen these selections excluded as daily choices. But as I stated, as they gain more experience and clientele they may open the selections more or at least alternate selections among the days of the week. The family seems to have a passion for the restaurant business. I hope this passion translates into a better selection for the many customers that I'm sure they will get. PS: Their sancocho is to die for! Unfortunately, it's also treated as a specialty. They should at least offer it every Saturday when families get together to go to a good restaurant--which this one is destined to be.
First off, Pueblo Viejo's staff is extremely professional and friendly. We didn't have to wait in getting a table. We were greeted with smiles and given an option were to sit. The restaurant was clean and colorful. The menu had many different choices to choose from (maybe too many to excel at them all) at reasonable prices. We were given fresh chips and salsa, and again, the employees are very attentive! If we need more chips and salsa or drink refills they were on it without us having to ask. So, why only 3 stars for this Mexican restaurant? The food, don't get me wrong, the food isn't bad it's just nothing special. Pueblo Viejo's dining experience is memorable, but their food is not; it gets lost in the sea of all the other bland Mexican restaurants. Pueblo Viejo's didn't excel in flavors or taste to separate themselves from the rest of the typical chain restaurants.
I recently booked a large party of 40 ppl at the new location. The banquet coordinator/Assistant GM Dominique was very professional in working with me to set everything up and make sure everything would run smoothly and be taken care of. The experience was great for all. They had 2 of their wait staff to serve us and they were both very attentive and funny. The party was held in their covered patio room which had plenty of space to walk around and a pool table. Most of us ordered food which was brought out within 15 minutes. I was very happy with the food and service and will be back soon!