I went in today, on Sunday, around 3:00 p.m. The place was really busy. The lady at the front counter was helping some folks, but when she saw me, she acknowledged that I was next and input my name on the digital monitor. In less than a nano-second, Anthony appeared. I needed help transferring to a new phone. I didn't have the info I needed to access my account, so I had to come back later. When I returned, Anthony greeted me as soon as I came through the door. I was very impressed that even though I wasn't making a purchase, he gave me his patience and time, as if I was the only customer in the place. For those looking to be treated as a valued customer, I highly recommend Anthony at this store. BTW - If you go closer to 6pm on Sunday, it's not so busy.
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Great Sevice I went in because one of the phones that I had purchased 3 months ago was not working. After going to 2 previous sprint stores without no success this was my last hope. After I was on the phone with a sprint rep for an hour to explain my situation they directed my to go into this particular store. I made an appointment and when I got there early they were very busy but the service was excellent. They are very knowledgeable of their products and services and very professional. This is "The Best Sprint Store" in the city of Colorado Spring!
Excellent repair work. You can be confident it will be done right. WAY Too pricey. ($125 to get started) What kind of store doesn't advertise it's hours?? How unprofessional. I can't find when this store opens anywhere on the net. Not on sprint.com, not in Yelp or anywhere else. I'd be embarrassed to work there-- a Sprint store that isn't tech saavy enough to get their own website.