We have a long history with this business and find the furniture to be very well made. But recent experience with a salesman was less than satisfactory. Promised time frame for delivery was not accurate and I was making all the calls to find out what was happening. I was left with a big event and no dining table. The manager offered to help solve my seating dilema and a gift certicate for my trouble. The salesman himself offered excuses about lack of communication in a letter and no gift certificate ever arrived. We may still shop here, but we won't use the same salesperson and will be more proactive about the process
4331 Integrity Center PtColorado Springs, CO 80917
From Business: Denver Mattress is part of the Furniture Row family of companies. Our sales staff receives specialized training to ensure they match you with the mattress and pillo…
I love this place and Jake is a Colorado icon! I recently had an issue with a new living room sectional and they corrected the issue in a fast and courteous manner, they even swapped the furniture for free! I will continue to use AFW for their excellent customer service and of course the great prices!
Our sales rep, Wanda, was fantastic! We furnished two rooms with her creativity and absolutely love both. Had problems with delivery of a floor vase (twice arrived broken) but the store made it right. Wish I had more rooms to decorate with them!