I have been going to this salon for many years. The ownership has changed some time back...and the salon is really bustling now! I believe this to be attributed to the superior services and the friendliness of the staff. The people at Elite Nails treat their customers like family. They do an excellent job on my nails...I travel a lot for business and always talk with my hands. I get lots of compliments on how beautiful my nails are wherever I go! I also love their pedicures. My feet feel and look beautiful when I leave Elite Nails. This is the salon to go to if you want to be pampered and leave feeling really good about yourself! I live in Monument and drive to Colorado Springs just to go here. The prices are very reasonable, especially for the quality of the job they do. And they only use the finest materials...I know this because I remember how my nails used to yellow and look bad when I'd come for a fill. I don't have that problem since the new owners took over. The people that work at Elite Nails really CARE about their customers..and it shows in every aspect of what they do. I HIGHLY recommend this salon to everyone! I believe, the people that rated this salon low probably did not share their issues with the staff...cuz if they did, they would have made things right. Don't let those reviews discourage you from trying Elite Nails. The owners of Elite Nails (they are the people providing the services, too) take pride in providing the best service and customer service. Don't take my word for how great this place is...go check it out yourself! It will be a great experience!! Again...I always feel SOOO GREAT when I leave this place...and isn't THIS what it is all about????
If I could give Helen's Nails 10 Stars, I would. I have been going here for years and love the place. Gwen does my nails and honestly, I won't have anyone else do my nails. But, I also have a hairdresser that I love and won't go to anyone else for my hair either. When you find someone who does a great job, why go anyplace else? I have read some of the more negative reviews and I don't see things the same way. For example, when they are very busy, Gwen, who usually greets people first will ask what they need and then assigns the person to someone. Perhaps unhappy people need more TLC than I need. And for me, I don't need a lot of chit chat. I am happy to just have my nails done and leave. Either way, as far as great quality goes, Helen's Nails provides the better quality than I have seen on other people. If you want absolutely perfect nails, make an appointment with Gwen. Don't just walk in...make and appointment. Good Luck!
John and his wife are wonderful! I have been going to them for over 2 years and I refer all my friends and family. There is sometimes a wait (even if you have an appointment) but that is because John does such a nice job and makes sure he takes the time on each and every person to make sure they are happy and his work is perfect. He does his best to squeeze ppl in when there is something like a broken nail and sometimes that and/or schedule delays cause appointments to run over. I guarantee it is worth the wait though. I get compliments on my nails all the time and refer everyone here. Great customer service and a quality nail job is, in my opinion, worth the extra time. John has never rushed through doing my nails, risking something not being perfect, just because there is someone waiting...and I can appreciate that even when I am the person waiting. Make sure to make an appointment though!