Pikes Peak Credit Union

I will try not to be too negative here.. I'm still a client of PPCU even sometimes I am wondering if it's time to leave..

Well, first experience was not good at all. A woman who was opening an account was very rude. But I still registered an account and decided to give it a try in spite of one stupid employee.

I mostly use online banking services and as long as it is functioning well I am not coming to the offices. And online banking works just fine, convenient and reliable.

Then I had to call and ask for a replacement card and since then it was pretty nightmarish.. I ordered one card and was told it takes 7-11 days to get it. After 2-1/2 weeks called again and this time was told that I have to wait for 3 weeks. Called after 3 weeks and was told that a card was probably lost, so second one was ordered. This time I was patiently waiting for one and half month (!) and still no card. Finally called again and ordered third (!) card. This time I was told about 7-11 days waiting time again. I don't know if it's just my bad luck or their customer service is a joke. But I just can not normally operate without a business debit card. Hope it finally works... If I've read a review like that before choosing a bank I probably wouldn't even consider it. I will give it another try because it's hard to find a good bank and takes time and research.